Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mi'Yanda Williams

Matteson,IL

Summary

Diligent job seeker with strong background in maintaining clean and organized work spaces. Proven ability to work equipment/ machinery, and passionate about helping my patients, customers, or those in need. Demonstrated attention to detail and effective time management skills. Open to trying new jobs and/or positions to expand my horizons.

Overview

8
8
years of professional experience

Work History

Housekeeper

Ingalls Memorial Hospital
02.2020 - Current
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, or corridors.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
  • Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
  • Worked on multiple floors and areas, including rehabilitation, addiction and recovery, Wyman Gordon (behavioral health), and currently CPD/SPD (central processing/ sterile processing department).
  • Reduced cross-contamination risks by properly disposing of hazardous waste materials according to facility guidelines.
  • Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
  • Streamlined cleaning processes by effectively utilizing housekeeping equipment, such as floor machines and vacuum cleaners.
  • Cleaned elevators and glass in public areas.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Maintained floor cleaning equipment.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.

Retail Worker/Team Leader

Save-A-Lot
01.2017 - 02.2020
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Answered incoming calls and emails to provide product information, features and benefits.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Perfect attendance.
  • Managed efficient cash register operations.
  • Collected, arranged, and input information into database system.
  • Unloaded delivery truck [orders], checked in DSDs (direct store delivery), and provided cash handling services.
  • Participated in regular inventory counts, allowing for accurate record-keeping and better decision-making regarding merchandise ordering.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Gathered, organized and input information into digital database.
  • Capable of working power jack
  • Worked meat department: packed, sealed, and priced.

Education

Certificate -

Prairie State College
Chicago Heights, IL
12-2024

High School Diploma -

Rich Central High School
Olympia Fields, IL
05-2016

Skills

  • Hardworking
  • Housekeeping
  • Customer service
  • Bathroom cleaning
  • Mopping, sweeping, and vacuuming
  • Bed making proficiency
  • Floor scrubber machines
  • Pest control awareness
  • Cleaning and organizing
  • Basic maintenance
  • Focused and detail-oriented
  • Time management

Timeline

Housekeeper

Ingalls Memorial Hospital
02.2020 - Current

Retail Worker/Team Leader

Save-A-Lot
01.2017 - 02.2020

Certificate -

Prairie State College

High School Diploma -

Rich Central High School

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Mi'Yanda Williams