MITCHELL BLUMENSHINE
Peoria
Summary
Dynamic operations leader with a strong background in beverage management and team training. Expertise in enhancing customer experiences through strategic supplier relationships, inventory control, and workforce planning, contributing to a culture of excellence and profitability across diverse operational environments.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Beverage Manager/Dining Room Manager
Biaggi's Ristorante Italiano
Bloomington
06.2011 - 05.2026
- Collaborated with suppliers to source premium wines and spirits, enhancing beverage offerings and elevating guest experience.
- Developed seasonal drink menus inspired by Italian culinary traditions and current trends.
- Trained staff on beverage preparation and service standards to enhance customer satisfaction.
- Managed beverage inventory, ensuring quality and availability for all events, supporting seamless service delivery.
- Conducted tastings to educate staff on beverage offerings, improving overall customer experience.
- Implemented cost-control measures to sustain profitability in beverage sales.
- Negotiated contracts with distributors to secure discounts on purchases, optimizing costs.
- Prepared weekly schedules for over 70 employees, aligning labor costs with business needs to optimize staffing efficiency.
Director of Operations/Operations Manager
The Balanced Bee Juice & Broth Restorative
Peoria
12.2021 - 02.2025
- Managed all internal operations of the production and sales facility by coordinating weekly produce ordering, vendor communication, interviewing, onboarding, training for FOH and BOH, invoicing and expense management, and staff scheduling.
- Managed two separate locations weekly (broth facility and juice sales facility), overseeing cleanliness and compliance with health regulations.
- Coordinated special orders for corporate businesses with Rivian, managing production, packaging, logistics, and deliveries.
- Acquired suppliers and secondary suppliers to establish secure supply chains.
- Developed and managed weekly labor forecasts, payroll approvals, training plans, and development conversations.
- Ordered and managed inventory, ensuring smooth supply chain operations across multiple locations.
- Networked regularly with local and national peers to provide insights and solutions.
- Ensured product quality, customer satisfaction, and staff accountability for maintaining a welcoming environment.
- Supported staff in beverage crafting, customer service, and daily shift operations.
- Managed high-end wine profiles, beverage inventory, and financial analysis of budgets.
- Selected craft beer and wine pairings, negotiated vendor pricing, and maintained profitability.
- Conducted interviews, hired, trained, and promoted talent while ensuring superior customer experience.
- Designed banquet menus for large parties and worked with clients to meet their budgets.
- Oversaw food safety, equipment cleanliness, storage procedures, and compliance with health standards.
Education
Associate of Arts - Business Administration
Illinois Central College
East Peoria, IL05-2007
Skills
- Operations management
- Food safety compliance
- Beverage pricing
- Inventory control
- Operations oversight
- Process improvement
- Microsoft Excel proficiency
- POS software proficiency
- Team leadership
- Staff training
- Staff training
- Workforce planning
- Scheduling multitasking
- Customer service
- Bilingual communication
- Effective communication
- Team collaboration
- Problem solving
Certification
- Associates in Business Administration and Pre-Medical
- ServSafe Food Protection Manager Level Certificate
- ServSafe Allergy Certificate
- Basset Trained
References
- Jeremiah Lambert, 309-453-0207, angeltread@gmail.com
- Steve Klein, 309-634-8475, steven.j.klein2703@gmail.com
Languages
- English, Fluent
- Spanish, Conversational
Languages
English
Professional
Spanish
Limited
Timeline
Director of Operations/Operations Manager
The Balanced Bee Juice & Broth Restorative
12.2021 - 02.2025
Beverage Manager/Dining Room Manager
Biaggi's Ristorante Italiano
06.2011 - 05.2026
Associate of Arts - Business Administration
Illinois Central College