Mirsada Suljkanovic
Chicago
Summary
Offering strong organizational skills and keen ability to manage multiple tasks in fast-paced healthcare setting, eager to learn and develop further. Brings understanding of medical terminology and patient interaction, along with proficiency in scheduling software.
Overview
2
2
years of professional experience
Work History
Surgery Scheduler
Uropartners
09.2024 - Current
- Boosted patient preparedness by scheduling procedures and providing clear pre-operative instructions.
- Ensured coverage by verifying insurance and obtaining necessary pre-authorizations.
- Secured pre-authorizations and pre-certifications prior to scheduled surgeries efficiently.
- Coordinated surgery logistics across multiple facilities for streamlined operations.
- Elevated patient satisfaction through effective communication about procedures and addressing concerns.
Patient Representative
Uropartners
06.2024 - 09.2024
- Enhanced appointment scheduling efficiency through patient assistance and insurance verification.
- Ensured data integrity by accurately maintaining records in EHR systems.
- Boosted patient satisfaction by communicating needs with healthcare providers.
- Streamlined workflow by efficiently directing calls to appropriate departments.
Education
Bachelor of Science -
University of Illinois at Chicago
11.2022
Skills
- Bilingual in Bosnian/English
- Proficient in Microsoft Office
- Communication
- Organization
- Multi-tasking
- Attention to Detail
- HIPAA compliance
- Obtaining authorizations
Timeline
Surgery Scheduler
Uropartners
09.2024 - Current
Patient Representative
Uropartners
06.2024 - 09.2024
Bachelor of Science -
University of Illinois at Chicago