Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Mireille Smeir Nasir

Administrative Assistant/Executive And Medical Secretary
Jerusalem,Palestine

Summary

My name is Mireille Smeir Nasir, born in Jerusalem on 30 October 1981. I gratuated from the Rosary Sisters' High School in Beit- Hanina, Jerusalem. I went to study four semesters at the Faculty of Business Administration at Bethlehem University, unfortunately due to the intensification of the conflict in 2002, I was forced to leave the University early. Instead, I completed a one-year course of Medical and Executive Secretary at Helat Al -Quds Institute (Hilat Yerushalime Ulpan) in Talpiot, Jerusalem and graduated with a diploma degree.

I worked at several places as you've seen, i enjoyed every single position i had, did good in all Jobs i had, and carried a really good experience and people i have known. While working, I continued to take courses at Institutes to help me broaden my knowledge base. As I demonstrate in my CV, I am a hard worker that is eager to push her boundaries. I am skilled at Administrative work, and I have consular experience from working at the Canadian Representative Office.

In my recent work a the Manager of Lavender Boutique Hotel, I know how to run a team, and oversea 7 employees, and guide them to ensure that rules, duties and procedure are adhered to. Managing the daily operations of the boutique hotel, taking care of Public Relations and making sure that our guests have the best service we provide. The ability to facilitate and make sure everything we offer is up to our high standards.

Due to Corona Pandemic, th Hotel has been closed since March 2020, and from that date till now, i have been staying at home.

I believe everything i studied and every position i worked at already added to my skills and knowledge that will always help me add to any place i would work at.

Overview

20
20
years of professional experience
17
17
years of post-secondary education
4
4
Languages

Work History

The Manager

Lavender Boutique Hotel
Ramallah , Palestine
10.2018 - 03.2020
  • Managerial work
  • Oversee staff and guiding them to ensure that rules, duties and procedure are adhere to.
  • Preparing the staff schedule and distributing duties.
  • Doing meeting on semi monthly basis (every two weeks), to discuss work, and problems if there are and how to solve it.
  • Directing them and sometimes setting new strategies.

Receptionist and Administrative Assistant, •Receptionist

Representative office of Canada
Ramallah , Palestine
07.2015 - 05.2016
  • Receptionist Work (Taking care of the Reception, answering all the telephone calls, giving information regarding visa, and how to apply it and where, transferring calls to other departments and employees, and sometimes taking notes when they are not available).
  • Ability to organize time, work independently, coordinate and prioritize multiple tasks to ensure that deadlines are met and applications are processed in a timely manner.
  • Updating the phone list (for the whole Canadian embassy, Ramallah and Tel Aviv), and the mission phone list, extension list, and the expats list (that includes their names, telephone numbers, and addresses).
  • Responsible for the Representative main email, replying some and forwarding others.
  • Registering the visitors in the visitors log file, and calling the employees they are visiting to come and accompany them.
  • Taking minutes of the meetings.
  • I’ve been given a fair information about the visa process such as: * A)Advising customers on their applications for consular services. B)The documents they need to provide, etc…by phone, email, or in person.
  • Helping also in the procurement process, calling supplies and bring price offers and quotes, put them in an organized table to make the comparison and making decisions easier.
  • Sometimes in the absence of my employee, I had to prepare and set the driver’s schedule .
  • Creating inventory system for the stationary supplies, what and when to order, quantities, and organizing it in the cupboard of the departments.
  • I was responsible for updating the intranet of the representative, omitting some information, changing employee names, phone list, some websites that doesn’t work anymore and replacing it with the updated ones.
  • Giving support to the Head of Mission’s office, sending faxes, taking appointments, sending invitation letters/emails, setting a meeting schedule, booking the conference room, ordering lunch, and if the meetings are outside the office, assigning drivers to be available according to the schedule.
  • Preparing business card template, and headed papers, contacting a printing company and communicate with them until we get the printed material.

Procurement and Administrative Assistant

World Vision Organization, Mount of Olives
Jerusalem , Palestine
02.2010 - 11.2014
  • Reception Work (Taking care of the telephone calls, welcoming visitors, responsible for the post office mail and DHL (checking and distributing it and preparing to send some when needed, as well the internal mail between our office and the other offices).
  • Inventory and Keeping track of the consumptions.
  • Archiving (Maintaining, updating forms, files and Archive).
  • Control Consumption and Purchases of Kitchen and Stationary Supplies.
  • Responsible for office cleanness (Supervising the cleaner), and improving the office overall look decorations, plants, hanging pictures, art works, etc…).
  • Providing support and service for other Departments.
  • Full support of my role at the procurement department (Preparing Request for Quotations, Everything about Payments starting from Preparing Purchase requests to giving a serial number to preparing the RFQ (Request for Quotation), to following up with Supplies, getting price offers, to opening bids, Bids Analysis, to preparing a Purchase Order, Receiving goods and closing the Payment by the Payment Authorization).
  • Responsible for a small Team house for our colleagues that come from other countries to work for a period of time, to make sure it is clean, tidy, provide them with food and give them the help they need. I Myself, created a visitors Booklet from A-Z to help them and give them some info about the area, Jerusalem, and the office, how to use the machines like the washing Machine, etc, as well as a List of Restaurant, Hospital , historical and religious Places, with a map and symbols on it to make it easier.
  • I worked as an Administrative Assistant for all those years untill iu got promoted on September and i really enjoyed being a Procurement and Administrative Assistant. I achieved a new goal in gaining experience in a new field, bids, editing contracts, preparing analysis sheets, and i loved the new challenges that I've been through.

Medical/Executive Secretary

St. Joseph Hospital
Jerusalem
05.2003 - 02.2010

I worked for almost three years at the main desk office of the hospital. My duties included dealing directly with customers (patients), opening file cases for them, directing them to the respective clinics, labs or doctors, and admitting them to the hospital, and maintaining office supplies. Upon discharge of patients, I was responsible for calculating the medical expenses incurred, and issuing their invoices.

After working for almost three years at the main office, I requested to move to the surgical ward, where I was typing the medical reports of the patients prior to their discharge from the hospital, as well as regular administrative duties including filing, archiving, taking appointments & correspondence. I requested this change of post, to enhance my skills and capabilities.

Throughout my work, I have also carried out executive secretarial duties for the general manager of the Hospital.

Among the many duties, I arranged his appointment book, drafted letters on his behalf, maintained staff timesheets, and liaised with governmental authorities the admittance of patients from the West Bank.

Terra Sancta Club, Beit
07.1997

Volunteering work and helping in youth activities and events such as:

Leader in summer camps

Leader/ teacher in Sunday schools

other activities such as Trips and BBQ gathering events.

Terra Sancta Club
07.1995

My first training to become a leader and i was the youngest among all the leaders, i had this passion in my and i have the ability and what it takes to be one, and this year was the start of my journey in the club and summer camps specifically.

Leader and Scout Member

The Greek Orthodox Club, Postal
Jerusalem , Paletine
07.1998 - 01.2003
  • Summer camps that i was a leader at , i used to be responsible to create dances for the girls and boys, it was epic. i enjoyed every single moment working in this, it was my identity at that time.
  • Taking care of little kids and amusing them during summer was a real joy for me.
  • Also i was a member at the arab orthodox club scout which i also enjoyed serving at, i felt like i was serving my community.

Member

The East Jerusalem Lions Club
Jerusalem , Palestine
01.2020 - Current

I Joined this club two years ago to Serve the Community. It is a charity Organization that has several clubs all over the world, where we do charity events to raise money and serve our community.

Education

International Diploma - Project Management

Cambridge International College
11.2011 - 06.2012

Diploma With Highest Honor - Continuing Professional Development Certificate

Notre Dame And Dublin Institute of Technology
Jerusalem
03.2009 - 07.2009

Dimploma -

Notre Dame And Dublin Institute of Technology
03.2008 - 07.2008

Diploma of Medical And Executive Secretary -

Halat Al- Quds Center
Talpiot
02.2002 - 12.2002

BA of Business -

Bethlehem University
Bethlehem
08.2000 - 02.2002

High School Diploma -

Rosary Sisters High School
Beit Hanina-Jerusalem
09.1986 - 06.2000

Skills

Managerial, Administration, Financial Secretarial and Procurement work

Microsoft word, Excel, Power Point

Social Networks: Facebook, Instagram

I tutored Hebrew lessons (Level A, B)

Meet Strict Deadlines

Able to work with people at all levels

Able to work under pressure

Additional Information

  • Managerial work, preparing the staff schedule, distributing tasks, directing, and evaluating them. Taking offers from suppliers. Financial work, prepare the needed papers and tables for taxes, checking the monthly and yearly revenue, issuing invoices, doing the bank reconciliation, and calculating the salaries for the part time staff. Office management. Administrative work, phone calls, setting up appointments, and meeting, and reserving venue when needed. Correspondence & letter drafting Archiving and Filling. Team worker. Punctual. Flexible. Positive and proactive approach to new challenges. Well organization and communication skills. Blind typing and typing about 85 words per minute Establish a correspondence tracing system for faxes and letters. Accounting Coordinating meetings and taking minutes Training other secretaries Procurement Work. Creating an inventory system that shows the consumption of each item by itself and how much is our spending in Stationary, kitchen and kitchen. Creating any form that could help in making work easy and showing date instead of going back to files. Ability to create and learn so many new things and develop it. Im interested in the world countries, and would love to know more about Switzerland and work for it. Public Relations, and customer service skills. Making sure that all customers are well treated, got the service they are need, and satisfied. As well as making sure to get a feedback from them. Managing the reservations, and emails, workshops and making offers. Have a fair knowledge of the visa requirements, from forms, and how to be filled, and how to assist Citizens, to renew their passports, and IDs.

Timeline

Member

The East Jerusalem Lions Club
01.2020 - Current

The Manager

Lavender Boutique Hotel
10.2018 - 03.2020

Receptionist and Administrative Assistant, •Receptionist

Representative office of Canada
07.2015 - 05.2016

International Diploma - Project Management

Cambridge International College
11.2011 - 06.2012

Procurement and Administrative Assistant

World Vision Organization, Mount of Olives
02.2010 - 11.2014

Diploma With Highest Honor - Continuing Professional Development Certificate

Notre Dame And Dublin Institute of Technology
03.2009 - 07.2009

Dimploma -

Notre Dame And Dublin Institute of Technology
03.2008 - 07.2008

Medical/Executive Secretary

St. Joseph Hospital
05.2003 - 02.2010

Diploma of Medical And Executive Secretary -

Halat Al- Quds Center
02.2002 - 12.2002

BA of Business -

Bethlehem University
08.2000 - 02.2002

Leader and Scout Member

The Greek Orthodox Club, Postal
07.1998 - 01.2003

Terra Sancta Club, Beit
07.1997

Terra Sancta Club
07.1995

High School Diploma -

Rosary Sisters High School
09.1986 - 06.2000
Mireille Smeir NasirAdministrative Assistant/Executive And Medical Secretary