Miranda Galarza
Cary
Summary
Offering collaborative and attentive approach, eager to learn and grow in fast-paced food service environment. Contributes ability to quickly grasp new tasks and follow instructions accurately. Kead to use and develop strong organizational and communication skills in Desired Position role.
Overview
5
5
years of professional experience
Work History
Food Runner
Chilis Bar & Grill
Crystal Lake
10.2024 - Current
- Delivered food orders promptly to ensure exceptional guest satisfaction.
- Communicated effectively with kitchen staff to verify order accuracy and resolve discrepancies.
- Assisted servers in maintaining clean and organized dining areas during peak hours.
- Familiarized with menu items to provide accurate information to guests regarding ingredients and preparation.
- Collaborated with team members to streamline food delivery processes, enhancing operational efficiency.
- Adapted quickly to changing priorities in fast-paced environment while maintaining service quality.
- Trained new staff on food running procedures and safety protocols, promoting a cohesive team dynamic.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Assisted servers in attending to guests' needs, ensuring a smooth service flow during peak hours.
Restaurant Hostess
Chilis's Bar and Grill
10.2024 - Current
- Greeted and seated guests promptly, ensuring optimal dining experience.
- Managed reservations and waitlists efficiently to minimize guest wait times.
- Collaborated with servers and kitchen staff to enhance service flow.
- Provided menu information, assisting guests in making informed choices.
- Maintained cleanliness and organization of front-of-house areas for safety standards.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
Cashier/Sales Associate
Daiso
03.2025 - 05.2025
- Assisted customers in product selection, enhancing overall shopping experience.
- Processed transactions efficiently using point-of-sale systems, ensuring accurate cash handling.
- Maintained knowledge of current promotions and sales events to inform customer decisions.
- Collaborated with team members to achieve store sales targets and improve service delivery.
- Conducted inventory checks and restocked merchandise to maintain optimal product availability.
- Resolved customer inquiries and complaints, fostering positive relationships and loyalty.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Family Babysitter
Becky Keltner
Crystal Lake
10.2024 - 12.2024
- Supervised children's daily activities, ensuring a safe and engaging environment.
- Developed and implemented age-appropriate educational games and activities to promote learning.
- Assisted with homework and academic tasks, fostering a supportive learning atmosphere.
- Coordinated schedules for playdates and extracurricular activities, enhancing social interactions.
- Communicated effectively with parents about children's progress and behavioral observations.
- Managed household tasks such as meal preparation and light cleaning to maintain organization.
- Ensured adherence to safety protocols, promoting well-being during all activities.
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Created an enjoyable atmosphere during babysitting sessions through storytelling, games, and music.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Cashier/Customer Service
Ross Dress for Less
Crystal Lake
08.2023 - 01.2024
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained clean and organized checkout area to enhance customer experience.
- Assisted customers with product inquiries, promoting a positive shopping environment.
- Handled cash and credit transactions while ensuring compliance with company policies.
- Resolved customer complaints promptly, contributing to overall satisfaction rates.
Dog Sitter
Lisa Tlapa
Chicago
06.2020 - 08.2020
- Provided attentive care to dogs, ensuring safety and well-being during owner's absence.
- Developed individualized exercise plans to promote physical health and mental stimulation.
- Maintained accurate records of feeding schedules, medication, and behavioral observations.
- Communicated effectively with pet owners regarding daily activities and any concerns.
- Managed multiple dogs simultaneously, adapting to each pet's unique needs and temperament.
- Ensured cleanliness of living areas by performing regular cleaning and sanitization tasks.
- Resolved conflicts between pets through careful observation and intervention strategies.
- Ensured timely feeding, walking, and grooming routines for each dog under my care, resulting in contented and well-cared-for pets.
- Supported clients during extended travel by providing consistent updates, photos, and videos of their pets' activities and wellbeing.
- Adapted to various pet personalities and quirks, creating tailored care plans for each dog's unique preferences.
- Managed challenging situations such as aggression or separation anxiety with patience and professionalism, resulting in a calm environment for both the pet and owner.
- Administered medications as needed to maintain optimum health of pets, following owner instructions with precision.
- Maintained a safe and secure space for dogs by adhering to strict house rules and guidelines set by the pet owners.
Education
Highschool -
Prairie Ridge Highschool
Crystal Lake, ILSkills
- Quick learner
- Teamwork and collaboration
- Strong work ethic
- Time management
- Strong teamwork
- Customer service
- Effective multitasking
- Problem-solving
- Bussing tables
- Flexible schedule
- Cash handling
- Restaurant etiquette
- Cleaning and sanitizing
- Safe food handling
- Cleanliness
- Patience and empathy
- Cleaning and sanitation
- Customer service expertise
- Detail-oriented
- Greeting guests
- Interactive communication skills
- Hospitality service expertise
- Complaint handling
- Payment processing
- Customer assistance
- Work ethic and integrity
- Time management skills
- Money handling
- Reliability and punctuality
- Cash handling and management
Timeline
Cashier/Sales Associate
Daiso
03.2025 - 05.2025
Food Runner
Chilis Bar & Grill
10.2024 - Current
Restaurant Hostess
Chilis's Bar and Grill
10.2024 - Current
Family Babysitter
Becky Keltner
10.2024 - 12.2024
Cashier/Customer Service
Ross Dress for Less
08.2023 - 01.2024
Dog Sitter
Lisa Tlapa
06.2020 - 08.2020
Highschool -
Prairie Ridge Highschool