Miranda Cook
Peoria
Summary
Dynamic professional with a proven track record at CEFCU, excelling in risk evaluation and relationship building. Adept at multitasking and decision-making, I streamlined underwriting processes and enhanced team collaboration. Recognized for high performance, I effectively trained new members, ensuring adherence to best practices and operational excellence.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Indirect Lending Coordinator
CEFCU
12.2023 - Current
- Assisted in coordinating project timelines to ensure timely completion of tasks.
- Kept high average of performance evaluations.
- Adapted quickly to new tools and technologies, ensuring seamless integration into daily operations.
- Managed dealership relationships to secure best quality of services and products for organizational needs.
- Help manage communication between departments to enhance collaboration and streamline processes.
Indirect Lending Underwriter
CEFCU
03.2020 - Current
- Evaluated risk factors by analyzing applicant data and underwriting guidelines.
- Collaborated with dealerships to gather necessary documentation.
- Reviewed and assessed credit applications for accuracy and completeness.
- Utilized underwriting software to streamline application processing and decision-making.
- Assisted in training new team members on underwriting processes and best practices.
- Made approval and denial recommendations by determining accurate risk levels.
- Examined credit reports, financial statements and tax returns to determine repayment capability.
Crew Member Trainer
VSI
01.2017 - 02.2018
- Trained new crew members on operational procedures and safety protocols.
- Developed and implemented training materials to enhance team performance.
- Oversaw daily workflows, ensuring compliance with company standards.
- Set positive example for team members by providing high-quality, efficient service.
Crew Member
McDonald's
01.2016 - 01.2017
- Provided exceptional customer service, ensuring positive dining experiences.
- Operated cash register accurately, processing transactions efficiently.
- Maintained cleanliness and organization of workstations, adhering to health standards.
- Collaborated with team members to optimize workflow during peak hours.
Education
High School Diploma -
East Peoria High School
East Peoria Skills
- Multitasking and organization
- Customer service
- Data entry
- Decision-making
- Relationship building
- Discretion and confidentiality
- Time management
- Problem-solving
Timeline
Indirect Lending Coordinator
CEFCU
12.2023 - Current
Indirect Lending Underwriter
CEFCU
03.2020 - Current
Crew Member Trainer
VSI
01.2017 - 02.2018
Crew Member
McDonald's
01.2016 - 01.2017
High School Diploma -
East Peoria High School
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