Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Miranda Ciezak

Long Grove

Summary

Dynamic hostess and server with a proven track record in optimizing guest flow and ensuring exceptional service. Known for effective communication and time management skills, contributing to seamless team collaboration and enhanced customer satisfaction. While learning the ins and outs of public relations and business at Michigan State University.

Overview

4
4
years of professional experience

Work History

Hostess/Server

The Peoples Kitchen
East Lansing
09.2024 - Current
  • Greeted and seated guests promptly, ensuring a positive first impression
  • Assisted in maintaining cleanliness and organization of the dining area, including clearing tables and resetting for new guests
  • Managed guest flow efficiently during peak hours to minimize wait times
  • Collaborated with servers and kitchen staff to ensure smooth communication and timely service
  • Efficiently delivered food orders from the kitchen to customers' tables, ensuring prompt and accurate service

Hostess

Blufish Sushi Bistro
Vernon Hills
05.2024 - 08.2024
  • Company Overview: High end sushi restaurant
  • Managed guest reservations and seating arrangements efficiently, ensuring smooth flow of service
  • Experience with the app Open Table
  • Prepair and package to go orders
  • Maintained cleanliness and organization of the host stand area at all times
  • Provided accurate wait time estimates to guests, minimizing customer dissatisfaction
  • Collaborated with servers and bussers to maintain efficient table turnover rate during peak hours
  • High end sushi restaurant

Hostess

Half Day Brewing Company
Lincolnshire
05.2022 - 08.2023
  • Developed and implemented a seating rotation system to optimize table turnover and minimize wait times
  • Trained new host staff on proper greeting procedures, reservation management, and guest communication
  • Collaborated with the kitchen staff to ensure accurate wait time estimates based on current reservations and dining pace
  • Assisted servers in setting up and clearing tables efficiently, ensuring a smooth dining experience for guests

Cashier/Customer Service

Signature popcorn
Long Grove
12.2021 - 03.2022
  • Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
  • Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
  • Prepared and assembled food items according to established recipes, portion sizes, and quality standards

Education

Bachelor's degree - Public Relations

Michigan State University
East Lansing, MI
09.2025

High school -

Adlai E Stevenson High School
Lincolnshire, IL
05.2023

Skills

  • Public relations and customer service
  • Team collaboration
  • Time management
  • Detail-oriented
  • Cash handling and cashiering
  • Food preparation and service
  • Cleaning and maintenance experience
  • Host/hostess and busser roles

Affiliations

Sigma Kappa Sorority-Active Member

  • Actively involved in the recruitment of new members by representing the sorority with professionalism and enthusiasm during recruitment events and ongoing outreach.
  • Mentor and support new members by helping them integrate into the chapter, understand our values, and feel welcomed and included in sorority life.
  • Promote a positive image of Sigma Kappa through consistent participation in events, respectful campus representation, and upholding the sorority’s values.
  • Support event logistics by assisting with planning, setup, and cleanup for social, philanthropic, and sisterhood events.
  • Educate new members on Sigma Kappa’s core values, history, and philanthropic efforts, including our partnership with the Alzheimer’s Association.
  • Participate annually in the Walk to End Alzheimer’s, cheer on participants, and help raise funds and awareness for the cause.
  • Contribute to philanthropic efforts through hands-on activities such as card-making, blanket-making, and coordinating fundraising events benefiting Alzheimer's patients.
  • Engage regularly in community service projects and philanthropic initiatives organized by the chapter.

Timeline

Hostess/Server

The Peoples Kitchen
09.2024 - Current

Hostess

Blufish Sushi Bistro
05.2024 - 08.2024

Hostess

Half Day Brewing Company
05.2022 - 08.2023

Cashier/Customer Service

Signature popcorn
12.2021 - 03.2022

Bachelor's degree - Public Relations

Michigan State University

High school -

Adlai E Stevenson High School
Miranda Ciezak