Miracle Franklin
Chicago
Summary
Dedicated Patient Care Technician with experience at Roseland Community Hospital, skilled in vital signs monitoring and patient observation. Proven ability to enhance patient comfort and satisfaction through compassionate support and effective communication. Committed to maintaining high safety standards while delivering exceptional patient services and fostering strong relationships.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Roseland Community Hospital
06.2025 - 09.2025
- Assisted nursing staff in delivering high-quality patient care and maintaining comfort.
- Monitored vital signs and reported changes to healthcare team promptly.
- Supported daily activities for patients, enhancing their overall experience and satisfaction.
- Administered basic medical treatments under supervision, ensuring compliance with safety standards.
Certified Nursing Assistant
Pavillion of Bridgeview
07.2024 - 06.2025
- Assisted patients with daily living activities to promote comfort and independence.
- Monitored vital signs, documenting changes for nursing staff to ensure patient safety.
- Provided compassionate support to patients, enhancing emotional well-being and comfort levels.
- Maintained cleanliness and organization of patient rooms, adhering to infection control protocols.
Customer Service Representative
Home Depot
08.2023 - 07.2024
- Assisted customers in locating products and provided detailed information on features and benefits.
- Resolved customer inquiries and complaints through effective communication and problem-solving techniques.
- Managed point-of-sale transactions accurately, ensuring a smooth checkout experience for customers.
- Collaborated with team members to maintain organized merchandise displays and inventory levels.
Education
High School Diploma -
Bogan High School
Chicago, IL06-2021
Skills
- Vital signs monitoring
- CPR certification
- Patient observation
- Blood glucose testing
- Patient services
- Data entry
- Relationship building
Certification
- CNA - Certified Nursing Assistant
Languages
English
Native or Bilingual
Timeline
Patient Care Technician
Roseland Community Hospital
06.2025 - 09.2025
Certified Nursing Assistant
Pavillion of Bridgeview
07.2024 - 06.2025
Customer Service Representative
Home Depot
08.2023 - 07.2024
High School Diploma -
Bogan High School