Summary
Overview
Work History
Education
Skills
Education and Training
Timeline
Generic

Miley Bennefield

Genoa

Summary

Enthusiastic retail professional with hands-on experience in customer service, payment processing, and sales. Strong communicator and team player. Eager to learn new processes to support organization's success. Proven track record of delivering exceptional customer service and driving sales. Dedicated to providing a positive and memorable shopping experience for every customer.

Overview

3
3
years of professional experience

Work History

Cashier/Drive Up Go/ Customer Service/Front End

Jewel-Osco
06.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Developed rapport and fostered brand loyalty by offering personalized service.
  • Ensured accuracy in financial transactions, reconciled cash with receipts daily.
  • Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
  • Implemented loss prevention strategies, reducing instances of theft at checkout.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.
  • Reduced processing errors by meticulously following transaction procedures.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.

Cashier

Taco Bell
02.2024 - Current
  • Greeted customers and answered any questions they had about the store's products and services.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Ensured compliance with all safety regulations within the store environment.
  • Performed other duties as assigned by management.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Collected payments and provided accurate change.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Worked closely with front-end staff to assist customers.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Elderly Caregiver

Private Care
06.2022 - 02.2024
  • Provided companionship and emotional support to elderly clients.
  • Assisted with activities of daily living such as bathing, dressing, grooming, toileting and eating.
  • Monitored vital signs and reported changes to medical team.
  • Ensured safety of clients in their home environment by using appropriate equipment and techniques.
  • Communicated effectively with family members on progress of client's health condition.
  • Conducted light housekeeping duties including laundry, cleaning and meal preparation for clients.
  • Administered medications according to physician instructions.
  • Maintained accurate records of services provided for each client.
  • Encouraged social interaction between clients and their families.
  • Adhered to all applicable laws, regulations, policies, procedures and standards related to eldercare services.
  • Respected the privacy, dignity and confidentiality of each client served.
  • Engaged clients by conversing and participating in activities and hobbies.

Education

Sports Medicine

Kishwaukee Community College (KEC)
Malta

High School Diploma -

Genoa-Kingston High School
Genoa, Illinois
05-2026

Skills

  • Drawer balancing
  • Payment Processing
  • POS Systems
  • Payment Collection
  • Customer Service
  • Cash Handling
  • Customer Assistance
  • Product Recommendations
  • Cash Register Operation
  • Written and verbal communication
  • Order Taking
  • Guest inquiries
  • Time management skills
  • Conflict Resolution
  • Ordering and stocking
  • Cleaning and sanitizing
  • Order Verification
  • Money Handling
  • Organizational abilities
  • Customer Relations

Education and Training

true

Timeline

Cashier/Drive Up Go/ Customer Service/Front End

Jewel-Osco
06.2024 - Current

Cashier

Taco Bell
02.2024 - Current

Elderly Caregiver

Private Care
06.2022 - 02.2024

High School Diploma -

Genoa-Kingston High School

Sports Medicine

Kishwaukee Community College (KEC)

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Miley Bennefield