Mikael Chezes
SECURITY OFFICER/ SALESMAN
Tel Aviv
Summary
Extroverted, customer-oriented agent for sales and support for clients. Committed to learn, grow and use my abilities for future opportunities
Professional with extensive experience in demanding environments. Proven ability to lead and collaborate within teams, ensuring mission success. Strong skills in strategic planning, critical thinking, and adaptability. Known for reliability, discipline, and consistently achieving results under pressure.
Overview
8
8
years of professional experience
4
4
Languages
Work History
COMBAT SOLDIER
IDF
12.2022 - 12.2024
- NAVY COMBAT SOLDIER
CUSTOMER SERVICE AGENT
Verizon Wireless
01.2020 - 05.2021
- Customer service agent providing support to clients, selling phone plans answering incoming calls, resolving customer complaints and needs by problemsolving abilities.
- Sales Agent – Verizon Wireless, Mexico City (2020–2021)
• Sold phone plans and mobile devices to clients across the U.S
• Provided personalized support and follow-up
• Exceeded monthly sales targets and boosted customer retention - Maintained a high level of professionalism when interacting with customers, ensuring positive experiences.
SALESMAN
Deportes Rubén´s
03.2017 - 01.2020
- Selling sporting goods in addition worked in the inventory as a warehouse assistant.
- Sales Executive – International Sporting Goods Distributor (2017–2020)
• Sold and managed inventory of over 10,000 sporting goods articles from Europe, the U.S., and Asia
• Brands included: COLEMAN, CAMP, WILSON
• Built strong B2B relationships with retailers and wholesale clients, family business.
• Maintained deep knowledge across outdoor, athletic, and fitness gear - Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
Education
HIGH SCHOOL DIPLOMA -
03.2019 - 02.2021
SEAFEARER -
04.2001 -
Skills
Active Listening
Communication Skills
Customer Service
Sales expertise
Empathy and understanding
Creative problem solving
Musician
Played around different bands thorugh Israel and Mexico, enjoying different genres as blues, jazz, bossa-nova, reggae, part time player with joy.
Timeline
COMBAT SOLDIER - IDF
12.2022 - 12.2024
CUSTOMER SERVICE AGENT - Verizon Wireless
01.2020 - 05.2021
El Roble - HIGH SCHOOL DIPLOMA,
03.2019 - 02.2021
SALESMAN - Deportes Rubén´s
03.2017 - 01.2020
AKKO MARITIME TRAINING AUTHORITY - SEAFEARER ,
04.2001 -