Miguelangel Pena
East Dundee
Summary
Motivated professional with three associate degrees from Harper College and hands‑on experience in sales, customer service, event coordination, and moving. Known for being reliable, quick to learn, and comfortable taking on a wide range of responsibilities in fast‑paced environments.
Overview
4
4
years of professional experience
Work History
Mover
D&G Moving
Caprentersville, IL
09.2023 - 07.2025
- Coordinated loading and unloading of residential and commercial items, ensuring safe transport.
- Operated moving equipment, including dollies and lifts, to enhance efficiency during relocations.
- Managed inventory of items before and after moves, maintaining accurate records for customer satisfaction.
- Trained new team members on safety protocols and proper handling techniques to improve service quality.
Party Coordinator
Main Event
Hoffman Estates, IL
05.2025 - Current
- Coordinated logistics for events, ensuring seamless delivery of services and customer satisfaction.
- Developed event timelines and managed schedules to optimize operational efficiency.
- Collaborated with vendors to secure necessary supplies and equipment for successful events.
- Trained new team members on event procedures and customer service standards.
Sales Associate
DSW Shoe Warehouse
South Barrington, IL
08.2024 - 07.2025
- Educated customers on product features, benefits, and care instructions to facilitate informed purchasing decisions.
- Handled customer inquiries and resolved issues promptly to maintain high satisfaction levels.
- Participated in inventory management tasks, including restocking shelves and conducting stock counts.
- Adapted to evolving retail trends and shifts in consumer preferences through ongoing training and development.
Porter
Rosen Hyundai
Algonquin, IL
02.2022 - 10.2022
- Assisted customers with vehicle delivery and pick-up processes, ensuring a smooth experience.
- Maintained cleanliness and organization of dealership lot, enhancing presentation of vehicles.
- Coordinated vehicle movement between service areas and showroom efficiently.
- Supported service department by preparing vehicles for customer appointments promptly.
Lifeguard
Dundee Township Park District
Carpentersville, IL
04.2023 - 09.2023
- Monitored pool activities to ensure safety and compliance with regulations.
- Responded promptly to emergencies, applying first aid and CPR techniques as needed.
- Conducted regular inspections of pool facilities and equipment for safety hazards.
- Educated patrons on pool rules and safety measures to promote a safe environment.
Sales Associate
European Sports
Schaumburg, IL
10.2021 - 03.2022
- Assisted customers in selecting sports equipment and apparel based on individual needs.
- Maintained product displays to ensure an organized and visually appealing shopping experience.
- Processed transactions accurately using POS system, ensuring efficient customer service.
- Collaborated with team members to meet daily sales goals and enhance overall performance.
Education
Associate of Science - Business
William Rainey Harper College
Palatine, IL12-2025
No Degree - Business Administration
Northern Illinois University
Dekalb, IL05-2027
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Languages
Spanish
Professional Working
Timeline
Party Coordinator
Main Event
05.2025 - Current
Sales Associate
DSW Shoe Warehouse
08.2024 - 07.2025
Mover
D&G Moving
09.2023 - 07.2025
Lifeguard
Dundee Township Park District
04.2023 - 09.2023
Porter
Rosen Hyundai
02.2022 - 10.2022
Sales Associate
European Sports
10.2021 - 03.2022
Associate of Science - Business
William Rainey Harper College
No Degree - Business Administration
Northern Illinois University