Miguel Zavala
Oak Forest
Summary
Highly motivated [Type] Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
6
6
years of professional experience
Work History
Sales Associate
Menards
Tinley Park, IL
12.2023 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Collaborated with team members to achieve sales goals and improve store performance.
- Ensured store displays were visually appealing and aligned with company standards.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Answered customer questions about sizing, accessories, and merchandise care.
Cafe Worker
Sky Zone Trampoline Park
Orland Park, IL
01.2022 - 05.2023
- Trained new staff on café operations and customer service standards.
- Managed cash register operations, ensuring accurate transactions and customer satisfaction.
- Maintained cleanliness and organization of workstations to comply with health regulations.
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
Crew Member
McDonald's Restaurant
Tinley Park, IL
06.2020 - 01.2022
- Provided exceptional customer service in fast-paced environment, ensuring positive dining experiences.
- Operated cash register efficiently, managing transactions and maintaining accurate financial records.
- Maintained cleanliness and organization of workstations, adhering to health and safety standards.
- Assisted in training new crew members on operational procedures and customer service techniques.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Education
BBA - Accounting
University of Saint Francis
Joliet, IL05-2027
High School Diploma -
Oak Forest Highschool
Oak Forest, IL05-2023
Skills
- Customer service
- Teamwork and collaboration
- Problem-solving skills
- Reliable and punctual
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Associate
Menards
12.2023 - Current
Cafe Worker
Sky Zone Trampoline Park
01.2022 - 05.2023
Crew Member
McDonald's Restaurant
06.2020 - 01.2022
BBA - Accounting
University of Saint Francis
High School Diploma -
Oak Forest Highschool