Dynamic professional with strong customer service skills, excelling in high-stress environments. Known for effective communication and conflict resolution, delivering exceptional service and support to clients.
Overview
5
5
years of professional experience
Work History
Bartender
utopian tailgate
Chicago
05.2024 - 09.2025
Handled numerous customer interactions efficiently and in an orderly manner.
Delivered exceptional customer service, including support for disgruntled clients.
Thrived in high-stress environments while maintaining quality service standards.
Sales Associate
chicago midwest made
Chicago
05.2022 - 09.2024
Assisted new clients with inquiries regarding company history and product offerings.
Provided cashier services and supported sales floor operations.
Engaged customers to enhance understanding of brand story and product value.
Ship from Store Lead
Dicks Sporting Goods
Chicago
10.2020 - 09.2022
Coordinated shipping schedules to ensure timely product delivery to customers.
Managed shipping and packing operations for store efficiency.
Communicated regularly with upper management regarding operational issues affecting business.
Collaborated effectively with team members, demonstrating leadership capabilities.
Education
Some College (No Degree) - Entrepreneurship And Business Management
Illinois State University
Normal, Illinois, IL
Skills
Customer service
Project management
Effective communication
Team collaboration
Sales support
Time management
Conflict resolution
Inventory management
Spanish proficiency
Languages
Spanish
Limited
Affiliations
Volunteer work- Chicago Park District - Helping with youth sports program 2018-2021
Timeline
Bartender
utopian tailgate
05.2024 - 09.2025
Sales Associate
chicago midwest made
05.2022 - 09.2024
Ship from Store Lead
Dicks Sporting Goods
10.2020 - 09.2022
Some College (No Degree) - Entrepreneurship And Business Management