Miguel Arroyo
Chicago
Summary
Driven Inside Sales Representative with a proven track record at Reyes Holdings, adept in leveraging Salesforce CRM and exceptional customer service skills to drive account acquisition and build lasting relationships. Excelled in a results-driven environment, enhancing sales potential and team efficiency. Fluent in Spanish, I blend attention to detail with relationship building to exceed sales targets.
Overview
9
9
years of professional experience
Work History
Inside Sales Representative
Reyes Holdings
08.2023 - Current
- Managed friendly and professional customer interactions.
- Answered customers' questions regarding products, prices, and availability.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Set up new accounts, established customer credit and set up payment methods.
- Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
Supervisor
Costco Wholesale Corp
01.2021 - 08.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Developed effective improvement plans in alignment with goals and specifications.
- Generated reports detailing findings and recommendations.
- Created and managed project plans, timelines and budgets.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Tire Installer
Costco Wholesale
09.2017 - 01.2021
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Inflated tires to prescribed PSI per load requirements to optimize tire safety.
- Maximized efficiency by coordinating changing and rotating of tires.
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Assisted customers with selecting correct brand, type and size of tire for vehicle.
Grocery Clerk
Tony's Finer Foods
11.2015 - 09.2017
- Removed trash, swept, and mopped floors for professional appearance.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Retrieved items for customers and verified prices.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
Education
High School Diploma -
Prosser Career Academy
Chicago, IL06.2017
Skills
- Account Acquisition
- Salesforce CRM
- Customer Service
- Relationship Building
- Attention to Detail
- FLUENT IN Spanish
Timeline
Inside Sales Representative
Reyes Holdings
08.2023 - Current
Supervisor
Costco Wholesale Corp
01.2021 - 08.2023
Tire Installer
Costco Wholesale
09.2017 - 01.2021
Grocery Clerk
Tony's Finer Foods
11.2015 - 09.2017
High School Diploma -
Prosser Career Academy
Similar Profiles
Shawn ToddShawn Todd
Beer Merchandiser at Reyes HoldingsBeer Merchandiser at Reyes Holdings
Gustavo A Robles JrGustavo A Robles Jr
Reyes Holdings Academy Instructor at Reyes HoldingsReyes Holdings Academy Instructor at Reyes Holdings
Daniel Ortiz ManchaDaniel Ortiz Mancha
Warehouse Order Selector at Reyes HoldingsWarehouse Order Selector at Reyes Holdings