Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
11
11
years of professional experience
Work History
Daycare Teacher's Assistant
Brown County Early Learning Center
Mount Sterling
07.2021 - Current
Helped with crafts and other hands-on activities to engage kids and promote development.
Supervised children aged 6weeks-6years, ensuring a safe and nurturing environment.
Monitored children during nap time, ensuring a quiet and restful environment.
Attended staff meetings and training sessions to improve childcare skills.
Grocery Store Customer Service and Cashier
County Market Grocery Store
Rushville
03.2014 - 02.2021
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Prioritized and organized tasks to efficiently accomplish service goals.
Worked effectively in team environments to make the workplace more productive.
Exceeded customer satisfaction by finding creative solutions to problems.
Identified needs of customers promptly and efficiently.
Assisted with customer requests and answered questions to improve satisfaction.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Assisted customers over the phone regarding store operations, product information and order placement.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Processed returns and exchanges of merchandise in accordance with store policies.
Stocked shelves with merchandise when needed.
Verified that customers were of legal age to purchase alcohol or tobacco products.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Greeted customers and answered any questions they had about the store's products and services.
Performed other duties as assigned by management.
Conducted price checks for special orders or discounts as requested by customers.
Issued receipts, refunds, credits or change due to customers.
Resolved customer complaints professionally in accordance with company policy.
Operated cash register or POS system to receive payment by cash, check and credit card.