Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Michelle Valencia

Chicago

Summary

Accomplished Nail Technician and Hairstylist with a proven track record at Paradise Salon, excelling in client consultation and relationship building. Leveraged exceptional customer service and time management to enhance client satisfaction and loyalty. Adept in creating custom nail art and staying abreast of hair trends, ensuring clients leave feeling fashionable and valued.

Overview

5
5
years of professional experience

Work History

Nail Technician

Paradise Salon
02.2022 - Current
  • Established strong client relationships through exceptional customer service and communication skills.
  • Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
  • Used acrylics, gels and glitters to create custom nail art designs for clients.
  • Enhanced client satisfaction by providing personalized nail care treatments and recommendations.

Hairstylist

Paradise Salon
02.2022 - Current
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
  • Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
  • Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.

Front Desk Receptionist

Juan Daniel Hair Design
01.2021 - 01.2022
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Developed strong working relationships with team members, fostering a positive work environment.

Education

G Skin And Beauty Institute
Oak Brook, IL
04-2025

Skills

  • Customer service
  • Time management
  • Problem-solving skills
  • Relationship building

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Nail Technician

Paradise Salon
02.2022 - Current

Hairstylist

Paradise Salon
02.2022 - Current

Front Desk Receptionist

Juan Daniel Hair Design
01.2021 - 01.2022

G Skin And Beauty Institute

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Michelle Valencia