Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michelle Slavin

Romeoville,IL

Summary

Dedicated to adult education, I specialize in helping companies meet their goals of providing employees with up-to-date technology knowledge and software integration. By prioritizing company values, my aim is to guarantee employee satisfaction and improve client retention.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Optimization Process Manager

OneTen Coalition
10.2021 - 06.2024
  • Organized performer with high performance standards, keen time awareness and a reputation for getting the work done efficiently and on time
  • Tactful communicator and presenter
  • Anticipatory planner; trusted business partner; effective in building seamless working relationships with stakeholders at all levels based on approachability, helpfulness and trust
  • Fact-based, systematic problem solver; adaptable team leader with clear expectations and a reputation for objectivity; committed to harmony, growth and mutual success
  • Supported start of organization onboarding of 30+ individuals, purchasing computer equipment and software; shipping new employee’s computers and making sure they are set up for day one
  • Onboarding/trained 100+ business partners while providing training to the company’s dashboard for tracking candidates while they are hired and promoted
  • Standardized and developed processes for multiple projects for the organization to run more succinctly

Project Manager / Executive Administrator

Prudential Financial- Human Resource Technology
Newark, NJ
11.2017 - 10.2021
  • Inform and support planning, scheduling, resource allocation and procurement needs of HR CIO, 4 Project / Program Management executives and 100+ employees providing centralized IT services and support to global enterprise
  • Manage operations for team of 55 geographically dispersed employees engaged in various phases of SDLC (software development lifecycle); enable tools, training and system access
  • Stabilized at-risk team while navigating serious retention threats from leadership, technology and pandemic
  • Orchestrated $1.75 million update of HR Technology floor, covering 16,632 sq and accommodates group of 100+ employees on rotating basis; encouraged teamwork / engagement through open floor plan, collaboration spaces
  • Supported team reorganization and ramp-up with a construct that streamlined talent sourcing, screening and interview processes for 185 candidates, resulting in 11 quality hires achieved in 3 weeks
  • Planned and executed logistics for week-long 'Design Thinking and Agile Coaching' event; secured training space, supplies for training exercises and multiple times/day foodservice customized to individual preference
  • Increased transparency, reporting capabilities and efficiencies across work streams by partnering with portfolio managers to create uniform project management platform, approach and training curriculum
  • Migrated 120 shared mailboxes from Lotus Notes platform to Outlook; transitioned 37 from in-place to retired, 10 to archived and another 73 to be transitioned appropriately over 3 months

Systems Development Associate

Prudential Financial
02.2011 - 11.2017
  • Pivotal point of contact for enterprise IT projects associated with asset management BU
  • Performed multifunctional role around project planning, organization, scheduling, resource acquisition, procurement, technical writing, system testing, business continuation and records retention to support system implementation projects valued at up to $2M
  • Accommodated evolutionary change in how Prudential’s real estate business was conducted
  • Synchronized calendars, arranged travel and tracked expenses for 9 Systems Department executives
  • Assembled and updated quarterly and annual business continuation updates to cross-functional leaders
  • Facilitated knowledge retention and cost reduction through quarterly record retention reviews; saved several thousand dollars annually by culling outdated files
  • Improved 40 team members’ organizational awareness and policy/procedure compliance by hosting regular team meetings
  • Planned and organized enterprise desktop system refresh/upgrade effort for ~300 employees
  • Collected and used data to track progress and provide ongoing status reports to management
  • Standardized new hire, transfer and termination processes, developed related coursework, trained 20 Executive Assistants in new standards and enforced compliance
  • Enabled 115 property managers to track and manage the performance of commercial real estate throughout the asset life cycle via annual Argus Property Strategic Plan (PSP) software training event
  • Performed requirements analysis, testing and technical writing for database and front-end interface that simplified the processing of enterprise real estate holdings and sales

Senior Accounting Associate

Prudential Financial
04.2004 - 02.2011
  • Prepared and managed various accounting schedules and reports for International Real Estate Investment Operations Group
  • Sourced, contracted, provisioned and billed appraisal and legal services
  • Processed new hires and terminations
  • Provided over 1,000 employees and 150 property managers access to banking services and Management Reporting Indicator (MRI) database
  • Processed YTD Schedules A, B and BA (expense allocation) reports
  • Administered quarterly and YTD Net Asset Value (NAV) reports
  • Maintained and updated Business Continuation Plan
  • Tracked and replenished supply inventory for 25-member Operations Group

Education

BA - Early Childhood Education

Ashford University
Clinton
04.2012

Skills

  • Adaptability and flexibility
  • Administrative Support
  • Business process reengineering
  • Cross-functional team leadership
  • Customer Service
  • Documentation and reporting
  • Employee development and training
  • MS and Google Suite
  • Multitasking Abilities
  • Organizational skills
  • Professional and courteous
  • Project planning
  • Quality control
  • Reliability
  • Relationship Management
  • Schedule management
  • Self motivation
  • Slack
  • Team building
  • Time management
  • Workday
  • Workflow Analysis
  • Zoom

Certification

  • CPR/AED Certification
  • Certified Life Underwriter

Timeline

Optimization Process Manager

OneTen Coalition
10.2021 - 06.2024

Project Manager / Executive Administrator

Prudential Financial- Human Resource Technology
11.2017 - 10.2021

Systems Development Associate

Prudential Financial
02.2011 - 11.2017

Senior Accounting Associate

Prudential Financial
04.2004 - 02.2011

BA - Early Childhood Education

Ashford University
Michelle Slavin