Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Michelle Sanchez

Cicero

Summary

Able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

5
5
years of professional experience

Work History

Packer

Sabert
03.2025 - Current
  • Maintained a clean and organized work environment, promoting safety and productivity.
  • Inspected items for defects and damage.
  • Placed items into bags, boxes or other containers.
  • Collaborated with team members to achieve daily goals and meet company objectives.

Front of House Trainer

Chic-Fil-A
05.2024 - 03.2025
  • Addressed guest concerns and resolved all issues to guests' satisfaction.
  • Trained new hires in food handling and safety protocols to boost knowledge and performance.
  • Streamlined communication between front-of-house and back-of-house teams to ensure smooth operations during peak hours.
  • Enhanced customer experience by providing exceptional service and maintaining a welcoming atmosphere.
  • Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
  • Resolved guests complaints while maintaining positive customer environment.

Costumer Service

Walmart
08.2020 - 05.2024
  • Provided exceptional customer service, resolving disputes promptly and professionally.
  • Delivered exceptional customer service, addressing concerns with empathy and professionalism.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Handled snappy costumers through phone calls

Education

Criminology

Morton College
Cicero, IL

High School Diploma -

World Language High School
Chicago, IL
06-2022

Skills

  • Microsoft Excel
  • Problem-solving
  • Excellent communication
  • Teamwork and collaboration
  • Computer skills
  • Multitasking Abilities
  • People Skills

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Packer

Sabert
03.2025 - Current

Front of House Trainer

Chic-Fil-A
05.2024 - 03.2025

Costumer Service

Walmart
08.2020 - 05.2024

Criminology

Morton College

High School Diploma -

World Language High School

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Michelle Sanchez