MICHELLE MEDINA
Chicago
Summary
Nursing graduate who is highly motivated, reliable, and caring with a solid foundation in clinical practice gained through nursing school. I bring with me a genuine passion for serving children and families, a strong work ethic with a background in childcare, and a values-driven approach rooted in empathy, integrity, and human connection. Committed to utilizing my skills to offer exceptional patient care and bring forth a compassionate attitude, while working towards the mission of your company.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Senior Mobile Expert
T-Mobile US Inc.
Evergreen Park, IL
09.2017 - Current
- Demonstrated latest technology through hands-on sessions, enhancing customer understanding and engagement
- Engaged in side-by-side selling with customers to identify their unique needs to find personalized solutions
- Addressed sales needs by employing a patient and empathetic approach with patience, honesty and empathy
- Resolved customer complaints swiftly and professionally, ensuring a positive experience for all parties involved
- Mentored junior staff, fostering a culture of continuous improvement and high performance
- Contributed to a positive work culture by actively participating in team meetings, sharing ideas, and supporting colleagues
Clinical Rotations
Nursing Student
South Holland, IL
08.2023 - 05.2025
- Rehab Unit - Fall 2023: Ingalls (Harvey, IL)
- Medical-Surgical- Spring 2024: Ingalls (Harvey, IL)
- Neuro/Renal/ED - Spring 2024: Ingalls (Harvey, IL)
- Advanced Med-Surg -Fall 2024: Community (Munster, IN)
- Pediatrics/OB -Fall 2024: Franciscan Health (Olympia Fields, IL)
- Psychiatric - Spring 2025: Advocate South Suburban (Hazel Crest, IL)
Education
Associate of Science - Nursing
South Suburban College of Cook County
South Holland, IL05.2025
Skills
- Effective communication skills
- Demonstrates leadership and teamwork attributes
- Empathy for children and families
- Passionate attitude and dedicated
- Patient advocacy
Certification
- Basic Life Support (BLS)
- Advanced Cardiovascular Life Support (ACLS)
- Mental Health First Aid
Timeline
Clinical Rotations
Nursing Student
08.2023 - 05.2025
Senior Mobile Expert
T-Mobile US Inc.
09.2017 - Current
Associate of Science - Nursing
South Suburban College of Cook County