Dedicated and experienced professional with over 40 years of leadership and customer service experience in the food service and wellness industries. Proven ability to manage operations, lead teams, and support both staff and customers with professionalism. Skilled in scheduling, hiring, sales, and facility management, with additional background in health and caregiving. Seeking to bring strong organizational, interpersonal, and management skills to a dynamic organization.
- Supervised multiple restaurant locations, including staff hiring, training, and scheduling.
- Managed inventory control, ordering, and sales tracking to ensure profitability.
- Facilitated the successful opening of new store locations, ensuring smooth operations.
- Coordinated maintenance and safety compliance across all assigned facilities.
- Provided leadership, mentorship, and support to management teams and staff.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Supervised daily operations, including sales, staff oversight, and front-desk functions.
- Managed member relations, promoting wellness services and gym memberships.
- Coordinated cleaning, scheduling, and facility operations to support smooth business flow.
- Assisted clients at reception, managed scheduling, and promoted gym/spa memberships.
- Performed facility cleaning and ensured a welcoming environment for members.
- Supported spa operations, customer service, and front-desk coordination.
- Operations & Staff Management
- Hiring, Training & Scheduling
- Customer Service & Client Relations
- Sales & Inventory Control
- Facility Maintenance Oversight
- Food Safety & Sanitation Compliance
- Reception & Administrative Support
- Health & Wellness Support Experience
- Illinois Driver’s License
- Serve Safe Management Food Handler Certificate (1983–2029)
- Fluent in Illinois food industry sanitation standards
- Proficient in general computer use
- Caregiver for elderly family members, with hands-on experience in personal support
- Familiarity with oncology healthcare systems through caregiving experience