Michelle Boulanger
Joliet
Summary
Skilled at multitasking while being calm and under control with hectic situations, enthusiastic about my work and proud of what I do and accomplish. I like to bring new creative ideas to the table. Able to act with the right outcome, I have great leadership skills and love being put to the test.
Overview
19
19
years of professional experience
Work History
Manager
Walmart
Joliet
09.2018 - Current
- Managed inventory and promotions to optimize stock levels and sales
- Coordinated schedules and staffing to meet operational needs
- Processed customer transactions, ensuring accuracy and speed
- Zoning
Vet Technician Assistant
Rowland animal clinjc
Crest Hill
07.2016 - 09.2018
- Ensured accurate preparation of medication for patient needs
- Performed nail trims to maintain animal hygiene and comfort
- Answered phones and scheduled appointments to enhance client communication and service
- Conducted nail trimming for animals to ensure their comfort and hygiene
Vet Technician Assistant
Shorewood Animal Hospital
Shorewood
09.2012 - 07.2016
- Answered phones, scheduled appointments, greeted clients to ensure seamless client interactions.
- Filled prescriptions to ensure patients received necessary medications promptly.
- Assisted veterinarians with examinations and medical procedures for various animals.
- Maintained cleanliness and organization of examination rooms and surgical areas.
- Handled animal restraint during procedures to ensure safety for patients and staff.
CVS Pharmacy
09.2012 - 03.2013
- Ran register, helped with customer complaints, stocked shelves.
Nanny
03.2011 - 03.2013
- Read stories to the children and taught them painting, drawing and crafts.
- Carefully monitored children's play activities.
- Offered detailed daily reports that outlined each child's activities.
Fanny May
09.2009 - 03.2011
- Attended to customers, filled orders, answered phones, opened and closed store procedures.
Assisting Manager
Petco
01.2008 - 01.2011
- Aided manager in daily operations to enhance team efficiency., helping animal lovers find the right products for their respective pets.
- Conducted dog training sessions to improve pet skills and owner knowledge., certified in all pet care, running cash register, greeting customers.
- Assisted in managing store operations and staff scheduling.
- Trained new team members on customer service and product knowledge.
- Ensured compliance with company policies and safety regulations.
Education
Minooka Community
Minooka, IlSkills
- Team leadership
- Team Motivation
- Active Listener
- Exceptional listener
- Creative
- Rapid learner
- Positive
Accomplishments
- Worked with special needs children, including those with learning disabilities, mental challenges and physical impairments
- Managed to gain my career certifications that I needed to advance in my future career choices
- Ran my own business
Timeline
Manager
Walmart
09.2018 - Current
Vet Technician Assistant
Rowland animal clinjc
07.2016 - 09.2018
Vet Technician Assistant
Shorewood Animal Hospital
09.2012 - 07.2016
CVS Pharmacy
09.2012 - 03.2013
Nanny
03.2011 - 03.2013
Fanny May
09.2009 - 03.2011
Assisting Manager
Petco
01.2008 - 01.2011
Minooka Community