Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Michele Dix

Michele Dix

Rolling Meadows

Summary

Results-driven professional with proven success in leasing, resident relations, and team leadership at Air Communities; committed to enhancing customer satisfaction and consistently achieving revenue goals.

Overview

10
10
years of professional experience

Work History

Community Manager

Air Communities
Rolling Meadows, IL
01.2016 - 03.2026
  • Responsible for all day-to-day operations for 328 units, 29 buildings and a community of more than 500 Residents.
  • Consistently met or exceeded leasing and retention revenue goals monthly, quarterly and annually.
  • Conducted performance reviews, providing constructive feedback to enhance team productivity and morale.
  • Handled all customer relations issues enabling quick resolution, and customer satisfaction.
  • Collaborated with CCAMs, Helpdesk, SSC, Revenue Management, Senior leadership as needed.
  • Managed as many as 6 team members at a time providing guidance and support in their career goals.

Education

High School Diploma -

David Starr Jordan HS
Long Beach, CA

Skills

  • Resident Relations
  • Resolution Specialist
  • Leasing & Sales
  • Customer Service
  • Contract/Lease Management
  • Policy administration
  • Fair Housing Mandates
  • Highly proficient in Entrata and all sales related applications, tools and resources

Interests

  • Volunteering
  • Enjoying the art of baking and pastry-making, experimenting with recipes
  • Time with family
  • Watching historic movies

Timeline

Community Manager

Air Communities
01.2016 - 03.2026

High School Diploma -

David Starr Jordan HS
Michele Dix