Michal Kapustka
Crystal Lake
Summary
Experienced Cleaning Technician with over 10 years in maintaining cleanliness across diverse environments. Trained staff in effective cleaning procedures and improved operational efficiency through strong time management. Recognized for maintaining sanitized and tidy spaces, ensuring high standards for clients, and exceeding customer expectations.
Overview
11
11
years of professional experience
Work History
Cleaning Technician
Your Legacy Cleaning
Crystal Lake
04.2015 - Current
- Ensured cleanliness and sanitation in residential and commercial spaces to uphold hygiene standards.
- Trained new staff on effective cleaning procedures to enhance team performance.
- Sanitized kitchen surfaces, including countertops, sinks, microwaves, and refrigerators.
- Exhibited strong attention to detail in all cleaning tasks to maintain client trust.
- Cleaned and sanitized all bathrooms, including toilets, mirrors, sinks, and floors.
Online Personal Shopper
Walmart
Crystal Lake
05.2025 - 11.2025
- Streamlined order processes on Walmart's online shopping platform to enhance customer experience.
- Satisfied customers with quick, accurate service under tight deadlines.
- Bagged groceries carefully to keep products in perfect condition; separated fragile products and kept frozen and perishable foods cold or fresh.
- Built positive relationships with grocery store personnel through professionalism and friendliness.
- Organized consistent hourly deliveries by smoothly selecting and purchasing items.
- Ensured items were securely stored for customer pickup.
- Recommended comparable products for out-of-stock items to ensure customer satisfaction.
Guest Service Representative
Throntons Gas Station
Cary
01.2025 - 05.2025
- Assisted customers with fuel purchases and payment transactions.
- Maintained cleanliness and organization of store and fueling area.
- Provided product information, services, and promotions to enhance customer experience.
- Operated point-of-sale system for precise cash handling and reporting.
- Managed inventory by restocking shelves and monitoring product availability.
- Resolved customer complaints promptly, ensuring professional outcomes and maintaining customer loyalty.
- Collaborated with team members to support smooth daily operations.
Food Service Handler
Mercy Health Hospital
Crystal Lake
06.2023 - 07.2024
- Collaborated with kitchen staff to uphold cleanliness and organization in workspace.
- Assisted in inventory management by tracking food supplies and stock levels.
- Operated kitchen equipment, adhering to usage and maintenance protocols.
- Communicated with healthcare staff to address patient dietary needs and meal orders, enhancing patient satisfaction and meal compliance.
- Followed dietary guidelines to accommodate patient preferences and restrictions.
- Trained new employees on proper food handling techniques.
Flooring Associate
Home Depot
Crystal Lake
01.2021 - 06.2022
- Guided customers in selecting flooring materials and designs to meet their aesthetic and functional needs.
- Recommended various options based on customer budget constraints without compromising quality standards.
- Resolved customer inquiries related to flooring installation and maintenance.
- Operated tools and machinery for cutting and installing flooring products.
- Maintained inventory levels of flooring supplies and materials.
- Participated in inventory audits to track stock levels accurately.
- Collaborated with team members to organize displays and showcase products.
- Ensured cleanliness and safety of work areas throughout the store.
- Displayed excellent communication skills when interacting with customers and colleagues.
Education
High School Diploma -
Streamwood High School
Streamwood, IL06-2015
Skills
- Cleaning techniques
- Sanitation protocols
- Kitchen safety standards
- Inventory management
- Training staff
- Time management
- Customer service
- Effective communication
- Adaptability
- Speaks fluent Polish/ English
Languages
Polish
Native/ Bilingual
Timeline
Online Personal Shopper
Walmart
05.2025 - 11.2025
Guest Service Representative
Throntons Gas Station
01.2025 - 05.2025
Food Service Handler
Mercy Health Hospital
06.2023 - 07.2024
Flooring Associate
Home Depot
01.2021 - 06.2022
Cleaning Technician
Your Legacy Cleaning
04.2015 - Current
High School Diploma -
Streamwood High School