MIchael Woods
Chicago,IL
Summary
Results-driven Overnight Supervisor with a strong focus on workplace safety, employee motivation, and scheduling expertise. Enhanced team performance through effective coaching and process improvements, consistently achieving operational excellence.
Overview
22
22
years of professional experience
Work History
Overnight Supervisor
Misericordia Homes
04.2005 - Current
- Supervised overnight staff, ensuring compliance with safety protocols and operational standards.
- Coordinated shift schedules to optimize workforce efficiency and maintain service quality.
- Conducted regular inspections of facilities to uphold cleanliness and safety regulations.
- Mentored new employees, fostering a supportive environment that encouraged professional growth.
- Implemented process improvements that enhanced workflow efficiency and reduced response times.
- Managed incident reports, documenting issues and deploying corrective actions promptly.
- Collaborated with management to develop training programs addressing staff needs and operational challenges.
- Enhanced employee performance through regular coaching, training, and constructive feedback sessions.
- Supervised personnel working overnight in Quinlan Tarrece area to support safe operation and maximize productivity efficiencies.
Field Supervisor
In-Home Professional Care
10.2008 - 05.2010
- Supervised daily operations to ensure compliance with care standards and protocols.
- Trained and mentored new staff on best practices for in-home care delivery.
- Coordinated schedules for caregivers, optimizing coverage and service quality.
- Conducted regular performance evaluations, providing feedback to enhance team effectiveness.
- Monitored patient care plans, ensuring adherence to individualized health requirements.
- Collaborated with healthcare professionals to address client needs and improve care outcomes.
Store Manager
Family Dollar
01.2007 - 05.2008
- Oversaw daily store operations, ensuring optimal inventory levels and product availability.
- Trained and mentored staff to enhance customer service and operational efficiency.
- Implemented merchandising strategies to improve product visibility and sales performance.
- Managed financial transactions, including cash handling and reconciliation processes.
Restorative Certified Nursing Assistant
Warren Barr Gold Coast
11.2004 - 12.2007
- Delivered personalized care plans to enhance resident comfort and well-being.
- Assisted residents with daily living activities, ensuring dignity and respect.
- Collaborated with multidisciplinary teams to develop effective rehabilitation strategies.
- Monitored and documented patient progress, adapting care methods as needed.
- Implemented therapeutic exercises to promote mobility and strength recovery.
- Maintained compliance with healthcare regulations and safety protocols consistently.
- Completed comprehensive training in dementia care practices, applying knowledge to improve outcomes for affected individuals.
- Maintained accurate documentation of patient progress and vital signs, contributing to effective care coordination.
Education
Certified Nursing Assistant -
Illinois Medical Training Center
Chicago, ILHigh School Diploma -
Lincoln Park High School
Chicago, IL06-1980
Skills
- Workplace safety
- Employee motivation
- Scheduling expertise
- Customer service
- Attention to detail
- Goal oriented
- Verbal and written communication
- Team building
Timeline
Field Supervisor
In-Home Professional Care
10.2008 - 05.2010
Store Manager
Family Dollar
01.2007 - 05.2008
Overnight Supervisor
Misericordia Homes
04.2005 - Current
Restorative Certified Nursing Assistant
Warren Barr Gold Coast
11.2004 - 12.2007
Certified Nursing Assistant -
Illinois Medical Training Center
High School Diploma -
Lincoln Park High School