Experienced dispatcher and driver with 7+ years in transportation, strong background in route coordination, customer service, managing and adjusting trips. Also very with familiar with keeping service on schedule, logging dispatch information, as well as problem solving under pressure
Work History
Dispatcher
1 Year 3 Months
OWL INC | 07.2025 - Current
Coordinated daily dispatch schedules to align drivers, routes, and service priorities.
Monitored real-time movements and adjusted trips to maintain service in a timely manner
Communicated updates clearly with drivers, veterans, and Hines travel team
Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
Maintained accurate records of all dispatched trips
Directed dispatching, routing, and tracking of 25+ fleet vehicles.
Driver
5 Years 1 Month
OWL INC | 09.2021 - Current
Communicated with dispatch to coordinate route changes and priority trips(Veterans)
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Completed routine pre- and post-trip inspections
Dispatcher
1 Year 6 Months
Amazon | 01.2020 - 07.2021
Maintained accurate dispatch records
Optimized workload to improve workflow consistency across drivers.
Communicated with drivers and personnel to coordinate timely deliveries
Delivery Driver
4 Years
Amazon | 01.2017 - 01.2021
Delivered packages safely and accurately while following planned routes and customer delivery instructions.
Inspected vehicle condition before routes, reporting maintenance issues and safety concerns promptly.
Loaded and organized parcels for efficient sequence, reducing delays during delivery runs.
Trained new drivers on delivery procedures, package handling, and route efficiency best practices.
Delivered packages to customer doorsteps and business offices.