Michael Williams
Chicago,IL
Summary
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategiesskilled in food safety management and team performance monitoring. Successfully enhanced hospital food service procedures, trained staff, and maintained compliance with health standards, ensuring optimal patron satisfaction and safety. Proven ability to lead teams and implement waste reduction strategies effectively.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Food and Nutrition Supervisor
Rush University Medical Center, RUMC
01.2023 - 02.2025
- Took initiative to solve problems and recommended improvements to hospital food service procedures and interdepartmental processes.
- Assisted on tray line and prepared trays according to prescribed diets and patron requests.
- Maintained food at proper operating temperatures, trained team in food safety and documented required temperatures.
- Completed food and physical safety audits to verify health and well-being of staff members and patrons.
- Established and monitored staff schedules, made assignment sheets and monitored menus.
- supervised 35 or more employees daily
Associate
Walmart
04.2019 - 01.2022
- Stocked merchandise, clearly labeling items, and arranging according to size or colors.
- Used in-store system to locate inventory and place special orders for customers.
- Performed cash and card transactions to complete customer purchases.
- keep multiple fresh areas clean in store.
- order fresh items when needed.
Supervisor First Mate
Hornblower Cruises
06.2013 - 03.2018
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Swept, mopped and wiped down decks and exterior to remove dirt and debris.
- Coordinated with Captain and interior team to develop daily guest activity objectives and weekly itineraries.
- Operated, maintained and repaired ship equipment such as winches and cranes to prevent threats to safety and commercial operations of vessel.
- Prioritized safety procedures when operating vessels, controlling speed, berthing and unberthing, giving optimal protection to crew and equipment.
- Completed regular vessel inspections to identify deficiencies and coordinate corrective actions.
Butcher Block Clerk
Jewel Osco
04.2007 - 03.2009
- Cut meats to customer specifications and answered questions about specialty products.
- Completed inventory counts, reordered stock, and removed expired items from supply.
- Restocked products based on available inventories and customer demands.
- Maintained excellent levels of food safety by frequently checking product dates and temperatures.
- Maintained meat slicer, wrapping machine and other equipment to prevent breakdowns and delays.
- Prepared and packaged meat products by cutting and grinding meat to customer specifications.
- Kept meat cases fully stocked, clean and properly labeled to allow customers to find products quickly.
Education
No Degree - Business Administration And Management
Wilberforce University
Wilberforce, OHSkills
- Customer service
- Food safety management
- Sanitation procedures
- Waste reduction
- proficient in Microsoft Word
- Team management
- Team performance monitoring
- Staff training
Certification
- ServSafe Food Handler Certification - National Restaurant Association.
Languages
English
Full Professional
Timeline
Food and Nutrition Supervisor
Rush University Medical Center, RUMC
01.2023 - 02.2025
Associate
Walmart
04.2019 - 01.2022
Supervisor First Mate
Hornblower Cruises
06.2013 - 03.2018
Butcher Block Clerk
Jewel Osco
04.2007 - 03.2009
No Degree - Business Administration And Management
Wilberforce University
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