Summary
Overview
Work History
Education
References
Timeline
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Michael Wdovech

Bolingbrook

Summary

Accomplished Development Manager with experience in planning and executing viable development strategies. Possess strong skills in team leadership, project management, and strategic planning. Successful track record of driving growth through innovative approaches and fostering collaborative relationships among teams. Demonstrated ability to leverage technology to support business objectives and improve operational efficiencies.

Overview

39
39
years of professional experience

Work History

Field Service Manager

Surf Internet
Elkhart
07.2011 - 08.2025
  • Directed field operations for Internet service installations and repairs across Michigan, Northern Indiana, and Central Illinois.
  • Coordinated technician assignments and service call scheduling to maximize efficiency.
  • Developed training programs for new field service employees to enhance technical capabilities.
  • Oversaw inventory management for tools and equipment utilized by technicians.
  • Established staff schedules based on operational needs and equipment availability.
  • Conducted performance reviews, providing feedback for improvement or additional training.
  • Implemented quality control measures to ensure compliance with company standards.
  • Maintained professionalism during stressful situations, effectively diffusing tensions.

Development Manager

Tellabs
Lisle
03.1986 - 10.2002
  • Managed daily operations of 64 development testing labs worldwide.
  • Collaborated with cross-functional teams to establish project timelines and deliverables.
  • Monitored progress to ensure adherence to project milestones and deadlines.
  • Determined necessary resources for efficient task completion.
  • Assisted in troubleshooting user-reported issues during testing phase.
  • Conducted regular performance evaluations for development staff members.
  • Coordinated product testing and business plan development with cross-functional teams.
  • Led quality assurance initiatives, ensuring products met customer expectations and technical standards.

Education

Bachelor of Science - Technical Management

DeVry University
Addison, IL
10-2010

Associate of Applied Science - Electronics

Joliet Junior College
Joliet, IL
07-2008

References

References available upon request.

Timeline

Field Service Manager

Surf Internet
07.2011 - 08.2025

Development Manager

Tellabs
03.1986 - 10.2002

Bachelor of Science - Technical Management

DeVry University

Associate of Applied Science - Electronics

Joliet Junior College

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Michael Wdovech