Michael Van Hove
Quincy
Summary
Dedicated EMT with strong critical decision-making skills. Proven ability to stabilize patients and collaborate effectively in high-pressure environments.
Focused professional skilled in stabilizing and assessing patients in emergency situations. Adept in utilizing medical equipment and instruments to diagnose and treat patients. Possesses strong interpersonal skills to effectively communicate with patients, emergency personnel and medical staff.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
Work History
Emergency Medical Technician
Adams County EMS
03.2023 - Current
- Responded to emergency calls, providing timely medical care and support to patients in critical situations.
- Administered first aid and life-saving interventions, ensuring patient stabilization during transport to medical facilities.
- Collaborated with healthcare teams to assess patient conditions and develop appropriate treatment plans.
- Maintained and inspected medical equipment, ensuring readiness for emergency response scenarios.
- Documented patient information accurately in reports, facilitating effective communication with medical personnel.
- Trained new EMTs on protocols, enhancing team efficiency and improving overall service delivery standards.
Customer Service Representative
Gardner Denver
12.2018 - 03.2023
- Resolved customer inquiries using CRM software, enhancing customer satisfaction rates.
- Provided product information and support, improving service quality and response times.
- Assisted in training new staff on customer service protocols and systems.
- Streamlined communication processes between departments to improve issue resolution efficiency.
Aviation Security Officer
City of Chicago
10.2013 - 04.2018
- Monitored passenger screening processes to enhance safety protocols and compliance standards.
- Conducted security assessments of airport facilities, identifying vulnerabilities and implementing corrective measures.
- Collaborated with law enforcement agencies to coordinate responses to potential security threats.
- Trained new personnel on operational procedures, enhancing team efficiency and knowledge retention.
- Reduced risk of security breaches by maintaining a high level of vigilance and awareness in monitoring surveillance systems.
Sales Associate
US Cellular
03.2006 - 10.2013
- Enhanced customer satisfaction through personalized service and product recommendations.
- Managed inventory levels, ensuring optimal stock availability for diverse product range.
- Trained new sales associates on company policies and effective sales techniques.
- Developed and maintained relationships with key customers to drive repeat business.
Basic Rifleman
United States Marine Corps
08.2003 - 10.2006
- Led tactical operations to ensure mission success and team safety.
- Trained and mentored junior Marines in weapon handling and combat readiness.
- Developed strategic plans for reconnaissance missions, enhancing operational efficiency.
- Collaborated with cross-functional teams to execute complex training exercises.
- Worked on fire team of 4 people to outmaneuver enemy forces.
- Provided critical support during non-combat operations such as humanitarian aid distribution or civil affairs engagements with local populations.
- Improved marksmanship skills through consistent training and coaching of fellow riflemen.
- Achieved mission objectives through close collaboration with other members of the fireteam, including support roles such as grenadiers, machine gunners, or designated marksmen.
Education
Bachelor of Arts - Justice Studies
Northeastern Illinois University
Chicago, IL12-2013
Skills
- Basic life support
- CPR and first aid
- Critical decision-making skills
- Vital signs monitoring
- Vital sign assessment
- Pre-hospital care
- Airway management
- Bleeding control
- Patient assessments
- Patient transport
- Patient stabilization
- Ambulance driving
- Supply restocking
Timeline
Emergency Medical Technician
Adams County EMS
03.2023 - Current
Customer Service Representative
Gardner Denver
12.2018 - 03.2023
Aviation Security Officer
City of Chicago
10.2013 - 04.2018
Sales Associate
US Cellular
03.2006 - 10.2013
Basic Rifleman
United States Marine Corps
08.2003 - 10.2006
Bachelor of Arts - Justice Studies
Northeastern Illinois University