Mike Stazzone

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• Demonstrated exceptional customer service skills when interacting with clients during pickups and deliveries.
• Loaded and unloaded cargo efficiently, minimizing delivery times and preventing load damage.
• Managed unexpected roadside mechanical issues calmly by applying basic troubleshooting skills before calling for assistance.
• Solved logistical challenges quickly by adjusting schedules or rerouting shipments as needed based on unforeseen circumstances.
• Navigated challenging weather conditions to deliver loads safely and within deadline constraints.
• Assisted in training new drivers on best practices for long-haul trucking operations, boosting overall performance levels.
• Collaborated with dispatchers to resolve scheduling discrepancies or routing issues, maximizing efficiency.
• Developed strong relationships with clients through punctual deliveries and professional interactions.
• Conducted thorough pre-trip inspections for safety compliance, resulting in fewer breakdowns and delays.
• Operated with safety and skill to avoid accidents and delays.
• Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
• Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
• Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
• Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
• Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
• Fastened chains, straps, covers, and binders to secure load during transit.
• Documented mileage, deliveries, pickups, customer issues and damages.
• Inspected load security and checked for damages.
• Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.

• Improved customer satisfaction by providing timely and efficient transportation services.
• Collaborated closely with dispatchers to confirm pick-up locations, drop-off points, and estimated arrival times accurately communicated to passengers.
• Kept completely clean driving record with no reportable incidents.
• Contributed to company''s safety record with consistent adherence to traffic laws and regulations.
• Reduced vehicle downtime by performing regular maintenance checks, identifying issues early on, and resolving them proactively.
• Picked up loads and secured properly to maintain safety and avoid damaging products.
• Safely navigated high-traffic areas, as well as adverse weather conditions, ensuring timely arrivals and minimal delays for passengers.
• Enhanced route planning efficiency for optimized travel time and fuel consumption.
• Enhanced overall road safety by participating in ongoing defensive driver education courses.
• Communicated with dispatchers and other personnel to coordinate transportation schedules.
• Communicated with customers to provide delivery updates and confirm delivery locations.
• Coordinated efficient routes to avoid delays and optimize schedules.