Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
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Michael Stapleton

Michael Stapleton

Rolling Meadows,I

Summary

Michael is an accomplished and dependable asset to Verizon, with over 11 years of experience. Currently serving as a Senior Client Executive, Michael supports the Midwest and Northeast markets of the National Investment Team. With a results-driven approach, Michael demonstrates exceptional leadership in technology and excels in building and managing high-performance organizations. A consistent record of success speaks volumes about Michael's capabilities and dedication.

Overview

11
11
years of professional experience

Work History

Senior Client Executive - Business Sales

Verizon Business
05.2022 - Current
  • Championed process improvements within the organization that led to increased efficiency in day-to-day operations.
  • Managed a diverse portfolio of clients across various industries, demonstrating adaptability and versatility in meeting unique needs.
  • Strengthened company reputation through diligent representation at industry events and conferences.
  • Successfully expanded from two states to over 15, fostering market growth in critical Verizon business markets.
  • Inaugural member of Verizon's Investment Team.

Sr. Account Manager - Business Sales

Verizon Business Group
07.2018 - 05.2022
  • Drove new business and incremental revenue to meet sales targets
  • Retaining, managing and growing the existing customer base
  • Educating and exciting customers while leveraging innovative business solutions
  • Building relationships with key decision makers
  • Presenting and creating multi product solution opportunities

SMB Specialist

Verizon Wireless
07.2017 - 07.2018
  • Daily responsibilities include to train and encourage SMB daily behaviors and close deals based on1-50 employees
  • Maintain a high level of success and expectations to achieve store goals
  • Establish and build customer relationships amongst myself and store employees to encourage constant engagement

Solutions Manager

Verizon Wireless
02.2016 - 07.2017
  • Professionally operate the retail store by maintaining key metrics and developing staff to take on larger responsibilities among themselves with individual roles and goals
  • Team Leader of SMB - daily commitment to consistently achieve new business leads and close deals in-store
  • Discussed store and individual funnels with each Specialist weekly with SMB Specialist to maintain accuracy and ensure we are leaving no deal on the table
  • One Talk pilot store
  • SMB Commitment turned Naperville from bottom5 IL/WI store to Top5 SMB location

Solutions Specialist

Verizon Wireless
09.2013 - 02.2016
  • Maintained and exceeded all monthly quota's assigned to me and demonstrating leadership amongst my peers
  • Operating at a high-powered location such as Joliet developed me to handle every type of transaction and business operation that Verizon had to offer
  • Responsible for the development of many current district leadership employees
  • Top5 in District Net Activation's since time of hire
  • SMB and TMP Team Leader from June2015 - Feb2016

Education

BBA - Business Administration And Management

Moraine Valley Community College
Palos Heights, IL
05.2026

Skills

  • Leadership Skills
  • Problem Solving Skills
  • Industry Knowledge
  • Business Development Strategies
  • Time Management Skills
  • Excellent Communication Skills
  • Analytical Thinking Skills
  • Project Management Skills
  • Training and mentoring
  • Relationship management

LANGUAGES

English

Timeline

Senior Client Executive - Business Sales

Verizon Business
05.2022 - Current

Sr. Account Manager - Business Sales

Verizon Business Group
07.2018 - 05.2022

SMB Specialist

Verizon Wireless
07.2017 - 07.2018

Solutions Manager

Verizon Wireless
02.2016 - 07.2017

Solutions Specialist

Verizon Wireless
09.2013 - 02.2016

BBA - Business Administration And Management

Moraine Valley Community College

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Michael Stapleton