Michael Ryan
Batavia
Summary
Dynamic and detail-oriented professional with extensive experience at J and S Electric and Sign, excelling in sign installation and client communication. Proven ability to enhance project efficiency through effective teamwork and adherence to safety regulations. Skilled in power tool operation and committed to delivering exceptional results that exceed customer expectations. Currently have a class C drivers license. OSHA 10 cert, lift works certified.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Commercial Sign Installer
J and S Electric and Sign
Sugar Grove, IL
04.2024 - Current
- Installed signage according to project specifications and safety guidelines.
- Operated aerial lifts and other equipment for sign installation tasks.
- Collaborated with team members to ensure timely project completion.
- Conducted site evaluations to determine optimal sign placement and visibility.
- Maintained tools and equipment, ensuring proper functionality for installations.
- Assisted in training new staff on installation techniques and safety protocols.
- Implemented quality control measures to enhance installation accuracy and durability.
- Developed efficient workflows to streamline sign installation processes across projects.
- Evaluated job sites before beginning work, identifying potential hazards or obstructions that could impact the installation process.
- Maintained a safe working environment by adhering to industry best practices and safety regulations during sign installations.
- Exceeded customer expectations by going above and beyond in addressing their concerns throughout the entire project lifecycle.
- Established strong relationships with clients through clear communication and reliable service delivery during each project phase.
- Maintained clean and tidy shop space for maximum customer appeal, safety and organization.
- Installed vinyl on vehicle doors, windows and body panels for partial coverage or complete wraps.
- Applied vinyl to metal, foam board and plastic by hand and with use of laminating table.
Commercial Sheet Metal Installation
Dcs Mechanical
Aurora, IL
03.2020 - 01.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Used blue prints to complete work properly
Residential Sheet Metal Installer
Advantage Contractor Solutions
Elgin, IL
02.2018 - 2020
- Installed sheet metal components in accordance with project specifications.
- Operated tools such as shears and brakes to fabricate custom fittings.
- Interpreted blueprints and technical drawings for precise installations.
- Collaborated with team members to ensure timely project completion.
- Maintained a clean and organized work environment for safety compliance.
- Assisted in troubleshooting installation issues to minimize downtime.
- Conducted quality checks to ensure adherence to industry standards.
- Trained new employees on safe handling of tools and equipment.
Customer Service Representative
Woodmans Food Marked
Aurora, IL
01.2014 - 2018
- Assisted customers with inquiries and resolved issues efficiently.
- Processed transactions accurately using point-of-sale systems.
- Maintained product knowledge to provide informed recommendations.
- Collaborated with team members to enhance customer experience.
- Handled returns and exchanges according to store policies.
- Monitored inventory levels and restocked shelves as needed.
- Trained new staff on customer service protocols and procedures.
- Implemented feedback mechanisms to improve service quality consistently.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Education
High School Diploma - General Studies
Batavia High School
Batavia, IL05.2009
Skills
- Safety regulations compliance
- Measurement accuracy
- Power tool proficiency
- Heavy equipment operation
- Site preparation
- Electrical wiring
- Deadline adherence
- LED lighting systems
- Sign installation expertise
- Vehicle graphics installation
- Sign maintenance
- Ladder safety
- Client communication
- Deadline oriented
- Teamwork
- Problem-solving
- Time management
- Attention to detail
- Torch cutting
- Site cleanup
- Power tool operation
- Reliability
- Excellent communication
- Team collaboration
- Safety protocols and procedures
Certification
OSHA 10 certified, lift works certified. Possess a class C drivers license
Timeline
Commercial Sign Installer
J and S Electric and Sign
04.2024 - Current
Commercial Sheet Metal Installation
Dcs Mechanical
03.2020 - 01.2024
Residential Sheet Metal Installer
Advantage Contractor Solutions
02.2018 - 2020
Customer Service Representative
Woodmans Food Marked
01.2014 - 2018
High School Diploma - General Studies
Batavia High School