Michael Prkut
Palos Heights
Summary
Resourceful technical specialist with a diverse background in home remodeling and IT systems administration. Known for effective communication and conflict management skills, contributing to client success and operational excellence.
Overview
3
3
years of professional experience
Work History
Home Remodeler
Pete's Home Repair
Chicago
05.2025 - 09.2025
- Assisted in kitchen and bathroom remodels using hand tools and power equipment.
- Prepared work sites by removing old fixtures and materials for remodeling projects.
- Installed cabinetry, countertops, and flooring according to specifications and blueprints.
Systems Administrator
Aelieve Digital Marketing
Iowa City
06.2023 - 08.2024
- Maintained web servers to ensure optimal performance and reliability.
- Delivered desktop support along with hardware and network troubleshooting for clients and internal teams.
- Provided technical support and customer service for incoming inquiries via phone.
- Managed websites for over 80 businesses, ensuring functionality and user engagement.
- Developed a website plugin to estimate savings on capital expenditures like solar panels.
- Collaborated with team members to implement timely hardware and software updates within budget constraints.
Repair Technician
Iowa City IT (Aelieve Digital Marketing)
Iowa City
09.2022 - 06.2023
- Executed computer repair and maintenance tasks, including on-site repairs and part replacements.
- Applied preventative and predictive techniques to enhance computer system reliability.
- Provided PC, Mac, and Linux support through phone, email, and in-person interactions.
- Configured hardware, operating systems, and software for employee readiness.
- Independently managed Iowa City IT's B2C operations.
- Maintained accurate records of repairs and service requests in tracking system.
Education
Aircraft Dispatcher Certification
Institute of Flight Operations And Dispatch
Irving, TX11-2025
High School Diploma -
Marist High School
Chicago, IL05-2020
Skills
- Effective communication
- Customer service orientation
- Conflict management
- Flexible scheduling
- Solution-oriented approach
Timeline
Home Remodeler
Pete's Home Repair
05.2025 - 09.2025
Systems Administrator
Aelieve Digital Marketing
06.2023 - 08.2024
Repair Technician
Iowa City IT (Aelieve Digital Marketing)
09.2022 - 06.2023
Aircraft Dispatcher Certification
Institute of Flight Operations And Dispatch
High School Diploma -
Marist High School