Michael Ovadia

• ISSTA" Company
• Responsible for managing a team of technicians and overseeing all communication-related matters in the organization.
• Responsible for supporting hundreds of users nationwide, handling issues related to Office, Outlook, Exchange, hardware, and providing front-line and telephone support
• Experience in DHCP and DNS

• Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
• Diagnosed and executed resolution for network and server issues.
• Monitored networks and network devices to resolve technical problems quickly.
• Performed day-to-day LAN and WAN administration, maintenance, and support.
• Vlan configurations.
• Router configurations cisco.
• Switch configurations aruba,juniper
• Experience with Fortigate FW
• Experience with checkpoint FW

Responsible for supporting hundreds of users nationwide, handling issues related to Office, Outlook, Exchange, hardware, and providing front-line and telephone support

Experience working with VDI endpoints and remote work support

• Stocked, labeled, and inventoried medication to keep accurate records.
• Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.