Michael Nicioli
Arlington Heights
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations, marketing and communication.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front End Courtesy Clerk
Jewel Osco
05.2018 - 10.2020
Responsible for collecting customer's groceries , packaging them according to customer specifications, and taking these groceries out to customer's vehicles. Bag and carry out merchandise for customers. Move shopping carts to the appropriate area within the store.
Volunteer at Pads Homeless Shelter
Journeys Non Profit Organization
05.2017 - 08.2018
- Helped manage the sleeping arrangements and distribute food to the homeless.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
Education
Bachelor of Science - Business Administration, Marketing
Northern Illinois University
Dekalb, IL05.2025
Skills
- Interpersonal Relations
- Patience and Empathy
- Customer assistance
- Purchase assistance
- Merchandising understanding
- Time management
Certification
American Legion Certificate Award for Leadership. Was a recipient of this leadership award for portraying both strong leadership characteristics and academics.
2017 2018 2019 Honor Roll- Rolling Meadows High School
Timeline
Front End Courtesy Clerk
Jewel Osco
05.2018 - 10.2020
Volunteer at Pads Homeless Shelter
Journeys Non Profit Organization
05.2017 - 08.2018
Bachelor of Science - Business Administration, Marketing
Northern Illinois University
American Legion Certificate Award for Leadership. Was a recipient of this leadership award for portraying both strong leadership characteristics and academics.
2017 2018 2019 Honor Roll- Rolling Meadows High School
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