Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Michael Monger

Chicago

Summary

Dynamic Golf Technician with proven success at Dick’s Sporting Goods, recognized for maintaining top sales performance and delivering exceptional customer service. Expertise in club fitting and inventory management, combined with strong communication skills, drives personalized sales support and enhances customer experiences. Committed to achieving revenue goals through strategic product recommendations.

Overview

8
8
years of professional experience

Work History

Golf Technician (Golf Sales Associate)

Dick’s Sporting Goods
Niles
04.2024 - Current
  • Fit customers for golf clubs and equipment, providing expert recommendations based on swing mechanics, performance needs, and product knowledge.
  • Maintain one of the top 10 golf departments in the country for sales performance.
  • Execute inventory management, merchandising, and product organization for over 1,000+ SKUs.
  • Delivered consistently high customer service ratings and supported the store’s revenue goals through personalized sales support.
  • Collaborate with the store team to maintain golf simulators, fitting tools, and equipment technology.

Honor Caddie

Evanston Golf Club
Evanston
05.2019 - Current
  • Served as an Honor Caddie providing high-level service to members of a private country club.
  • Performed double loops regularly, supporting multiple golfers per day with equipment management, course strategy, and pace of play.
  • Built long-term rapport with club members and demonstrated reliability, professionalism, and strong communication skills.
  • Demonstrated strong communication skills with diverse clientele.

Camp Counselor – Sports Activities Leader

Chicago Park District
Chicago
06.2018 - 08.2018
  • Led daily sports activities for a group of 12 children ages 4–6, ensuring safety, engagement, and skill development.
  • Assisted with activity planning, supervision, and conflict resolution in a fast-paced camp environment.
  • Strengthened leadership and youth management skills through hands-on supervision.

Education

Bachelor of Science - Business Administration

Southern New Hampshire University
Manchester, NH
01.2026

Skills

  • Excel (Solver, Goal Seek, formulas)
  • Inventory & retail operations
  • Data analysis & forecasting
  • Customer service & sales
  • Sports operations
  • Club fitting & equipment diagnostics
  • Marketing & consumer analysis
  • Communication & teamwork
  • Customer service

Timeline

Golf Technician (Golf Sales Associate)

Dick’s Sporting Goods
04.2024 - Current

Honor Caddie

Evanston Golf Club
05.2019 - Current

Camp Counselor – Sports Activities Leader

Chicago Park District
06.2018 - 08.2018

Bachelor of Science - Business Administration

Southern New Hampshire University
Michael Monger