MICHAEL MILLER

CNC Machining Division Manager

Forest City Gear

05.2000 - Current

2000- 2008 Tool Room Machinist and CNC mill setup.
2004-2012 Supervised secondary, OD grinding, deburring, Shipping and Recieving.
2012-2016 Product Development Manager, spent time processing parts. Developing routings and order of operations. Developed customer and vendor relationships.
2016-2019 High Volume Division Manager. Managed and oversaw the high volume operations of Forest City Gear. Managing a 24/7 operation that produced an annual sales revenue of 10 million dollars.
2020-present CNC Machining Division Manager. Manage 20+ employees, over 2 shift, which create the most high precision gear blanks in the world.
Co-chair of the continuous improvement committee since 2016.
Developed new training matrix for the entire employee base (120 employees) in 2023.
Lead the division through and Amper implementation.
Implemented data-driven decision making to improve operational procedures and drive overall business success.
Handled escalated complaints involving division operations and work of personnel under supervision.
Promoted innovation within the division by encouraging creative problem-solving techniques among personnel.
Improved project delivery times with efficient resource allocation methods and proactive task management systems.
Evaluated employee performance fairly using objective metrics on and annual basis.
Spearheaded adoption of new technology that streamlined operations and improved service delivery.
Led division through period of significant organizational change, maintaining focus and achieving key objectives.
Led negotiations with key suppliers, securing favorable terms that improved bottom line.
Coordinated cross-departmental efforts to streamline operations, significantly enhancing efficiency and productivity.
Fostered culture of continuous improvement, encouraging innovation and adopting best practices across division.
Established metrics for success, monitoring performance and making adjustments to strategies as necessary.
Enhanced communication channels within division, leading to improved information flow and decision-making.
Enhanced team performance by establishing clear goals and providing regular feedback and coaching.
Reduced operational costs without compromising on quality by optimizing supply chain management.
Cultivated strategic partnerships that expanded division's capabilities and access to new markets.
Improved workforce morale and reduced turnover through introduction of comprehensive employee development programs.
Built relationships with customers and community to establish long-term business growth.
Drove sales by developing multi-million dollar contract sales.
Managed accounts to retain existing relationships and grow share of business.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Collaborated with upper management to implement continuous improvements and exceed team goals.

Overview

Work History

CNC Machining Division Manager

Education

Bachlor Of Science In Management Studies - Management

Precision Machinist Journeymans Card - Manufacturing

Skills

Timeline

CNC Machining Division Manager

Bachlor Of Science In Management Studies - Management

Precision Machinist Journeymans Card - Manufacturing

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