Michael Manzella
Des Plaines
Overview
18
18
years of professional experience
1
1
Certification
Work History
Lead Project Manager
Discover Financial Services
Riverwoods, Illinois
07.2024 - Current
- Management of over $6 million in monthly print and postal expenses for direct marketing programs, optimizing costs and ensuring budget efficiency.
- Serve as a strategic advisor to external agency partners, ensuring campaigns are optimized for efficiency and cost-effectiveness by leveraging print production processes.
- Developed custom reports and an Excel macro to automate forecasting and cost estimation processes, reducing manual effort and saving over six hours per month.
Senior Project Manager
Tukaiz
Franklin Park, United States
03.2024 - 07.2024
- Lead team of 3 members in managing large print production campaigns, achieving an average 30% increase in efficiency and over a 6 month period.
- Successfully influenced senior management to adopt a dedicated project management system, resulting in a 55% improvement in project tracking accuracy and a 15% decrease in project turnaround time.
- Diversified service offerings by sourcing and onboarding promotional goods and custom apparel vendors, expanding beyond commercial print.
Account Manager
SLWM
Kansas City, MO (Remote)
04.2023 - 03.2024
- Achieved average 18% customer savings and 13% increased profit margins through sourcing audit of preexisting production program pricing.
- Reduced stakeholder escalations by 80% through integrating client communication and results visibility into internal project management software.
- Implemented rate card pricing structure for programmatic procurement requests, eliminating delays in RFP process.
- Launched new e-commerce solutions for clients by communicating business needs to in-house web development team, ensuring milestones are met and roadblocks were addressed swiftly.
Print Production Manager
Continuum MPS
Chicago, IL
04.2019 - 11.2022
- Secured flagship account by strategically sourcing existing products, achieving $700,000+ client savings annually and increasing internal profit margins by 6%.
- Pioneered Educational Experiences division, driving $5+ million annual sales growth through strategic procurement and project management, forging key partnerships.
- Exceeded SLA targets by consistently meeting or exceeding agreed-upon service response times, with average SLA attainment rate of 99.5% across all client accounts.
Project Manager
Tukaiz
Franklin Park, IL
11.2016 - 04.2019
- Successfully launched Taco Bell's digital asset library through communicating customer needs to in-house development team.
- Management of 30+ projects/executions simultaneously, resulting in $6+ million in annual billing.
- Acted as client advocate to make certain all projects were completed within scope, budget and quality standards, while maintaining tight deadlines.
- Executed print production programs & web solutions throughout internal departments and external vendors.
- Significantly increased project team efficiency and results visibility by implementing collaboration on Google web applications.
Grand Format Production Supervisor
Best Imaging Solutions
Chicago, IL
05.2016 - 11.2016
- Forecasted resource needs to assure completion of projects within budgetary and scheduled timelines.
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
- Prepared in advance for and addressed production problems, material deficits, equipment failures and unavoidable delays.
Account Manager
Darwill
11.2013 - 01.2015
- Concurrently managed 20+ unique projects resulting in approximately $4+ million in annual billings.
- Identified new opportunities and implemented strategies to drive future demand of company products and services to increase sales & improve profitability.
- Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
Large Format Production Lead
Tukaiz Communications
Franklin Park, IL
04.2007 - 11.2013
- Ensured all large format projects are completed on time and up to company and client quality standards.
- Operation of large-format production and finishing equipment including UV flatbeds, roll-fed printers, and digital die-cutters
- Prepared files for large format production using Adobe Creative Suite software.
Skills
- Project Management
- Commercial Print
- Strategic Sourcing
- Educational Publishing
- Pricing Strategy
- Supplier Relationship Management
- Production Management
- Workflow Optimization
Certification
Print Planning & Estimating Master
Idealliance - 09/19-09/21
Timeline
Lead Project Manager
Discover Financial Services
07.2024 - Current
Senior Project Manager
Tukaiz
03.2024 - 07.2024
Account Manager
SLWM
04.2023 - 03.2024
Print Production Manager
Continuum MPS
04.2019 - 11.2022
Project Manager
Tukaiz
11.2016 - 04.2019
Grand Format Production Supervisor
Best Imaging Solutions
05.2016 - 11.2016
Account Manager
Darwill
11.2013 - 01.2015
Large Format Production Lead
Tukaiz Communications
04.2007 - 11.2013