Michael Manzella
Des Plaines
Overview
18
18
years of professional experience
1
1
Certification
Work History
Lead Project Manager
Discover Financial Services
07.2024 - Current
- Management of over $6 million in monthly print and postal expenses for direct marketing programs, optimizing costs and ensuring budget efficiency.
- Serve as a strategic advisor to external agency partners, ensuring campaigns are optimized for efficiency and cost-effectiveness by leveraging print production processes.
- Developed custom reports and an Excel macro to automate forecasting and cost estimation processes, reducing manual effort and saving over six hours per month.
Senior Project Manager
Tukaiz
03.2024 - 07.2024
- Lead team of 3 members in managing large print production campaigns, achieving an average 30% increase in efficiency and over a 6 month period.
- Successfully influenced senior management to adopt a dedicated project management system, resulting in a 55% improvement in project tracking accuracy and a 15% decrease in project turnaround time.
- Diversified service offerings by sourcing and onboarding promotional goods and custom apparel vendors, expanding beyond commercial print.
Account Manager
SLWM
04.2023 - 03.2024
- Achieved average 18% customer savings and 13% increased profit margins through sourcing audit of preexisting production program pricing.
- Reduced stakeholder escalations by 80% through integrating client communication and results visibility into internal project management software.
- Implemented rate card pricing structure for programmatic procurement requests, eliminating delays in RFP process.
- Launched new e-commerce solutions for clients by communicating business needs to in-house web development team, ensuring milestones are met and roadblocks were addressed swiftly.
Print Production Manager
Continuum MPS
04.2019 - 11.2022
- Secured flagship account by strategically sourcing existing products, achieving $700,000+ client savings annually and increasing internal profit margins by 6%.
- Pioneered Educational Experiences division, driving $5+ million annual sales growth through strategic procurement and project management, forging key partnerships.
- Exceeded SLA targets by consistently meeting or exceeding agreed-upon service response times, with average SLA attainment rate of 99.5% across all client accounts.
Project Manager
Tukaiz
11.2016 - 04.2019
- Successfully launched Taco Bell's digital asset library through communicating customer needs to in-house development team.
- Management of 30+ projects/executions simultaneously, resulting in $6+ million in annual billing.
- Acted as client advocate to make certain all projects were completed within scope, budget and quality standards, while maintaining tight deadlines.
- Executed print production programs & web solutions throughout internal departments and external vendors.
- Significantly increased project team efficiency and results visibility by implementing collaboration on Google web applications.
Grand Format Production Supervisor
Best Imaging Solutions
05.2016 - 11.2016
- Forecasted resource needs to assure completion of projects within budgetary and scheduled timelines.
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
- Prepared in advance for and addressed production problems, material deficits, equipment failures and unavoidable delays.
Account Manager
Darwill
11.2013 - 01.2015
- Concurrently managed 20+ unique projects resulting in approximately $4+ million in annual billings.
- Identified new opportunities and implemented strategies to drive future demand of company products and services to increase sales & improve profitability.
- Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
Large Format Production Lead
Tukaiz Communications
04.2007 - 11.2013
- Ensured all large format projects are completed on time and up to company and client quality standards.
- Operation of large-format production and finishing equipment including UV flatbeds, roll-fed printers, and digital die-cutters
- Prepared files for large format production using Adobe Creative Suite software.
Skills
- Project Management
- Commercial Print
- Strategic Sourcing
- Educational Publishing
- Pricing Strategy
- Supplier Relationship Management
- Production Management
- Workflow Optimization
Certification
Print Planning & Estimating Master
Idealliance - 09/19-09/21
Timeline
Lead Project Manager
Discover Financial Services
07.2024 - Current
Senior Project Manager
Tukaiz
03.2024 - 07.2024
Account Manager
SLWM
04.2023 - 03.2024
Print Production Manager
Continuum MPS
04.2019 - 11.2022
Project Manager
Tukaiz
11.2016 - 04.2019
Grand Format Production Supervisor
Best Imaging Solutions
05.2016 - 11.2016
Account Manager
Darwill
11.2013 - 01.2015
Large Format Production Lead
Tukaiz Communications
04.2007 - 11.2013
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