Photoshop
Michael Lepihin
Graphic Designer
Kefar Sava
Summary
Dynamic professional with a proven track record in customer service and IT support, demonstrated at Amdocs and Vans. Excelled in enhancing user satisfaction and store experience through expert assistance and efficient problem-solving. Skilled in system maintenance and customer engagement, achieving significant improvements in operational efficiency and customer loyalty.
Overview
3
3
years of professional experience
1
1
Certification
2
2
Languages
Work History
Retail Worker
Vans
05.2022 - 08.2022
- Helped customers complete purchases, locate items, and join reward programs.
- Provided excellent product knowledge to customers through continuous learning about new items and promotions within the store.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
Storge and IT Support
Amdocs
06.2019 - 08.2019
- Installed, configured, tested and maintained operating systems, application software, and system management tools.
- Improved IT system performance by implementing proactive maintenance processes and timely upgrades.
- Reduced downtime by quickly diagnosing and resolving hardware, software, and network issues.
- Increased user satisfaction through effective communication and timely resolution of support tickets.
Education
Media Designer Engeneer - Graphic And Digital Design
Shenkar
Ramat Aviv 04.2001 -
High School + Graphic Design - Graphic Design
Naamat
Hod HaSharon, Israel 04.2001 -
Skills
Customer assistance
Affiliations
i have made a logo a few cover arts for israeli punk rock band
and a small project of a clothing brand about the local culture of 09
Software
Illustrator
Pro create
After effetcs
Primere
Indesgin
Figma
Certification
Media design engeneer diploma
Timeline
Media design engeneer diploma
10-2024
Retail Worker
Vans
05.2022 - 08.2022
Storge and IT Support
Amdocs
06.2019 - 08.2019
Media Designer Engeneer - Graphic And Digital Design
Shenkar
04.2001 -
High School + Graphic Design - Graphic Design
Naamat
04.2001 -
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