Michael Landando
Chicago
Summary
Detail-oriented Department Manager keeps employees and work area on-target with proactive management of day-to-day demands and unique customer and employee situations. Motivational employee leader and respectful conflict mediator skilled at promoting satisfaction and loyalty. Great interpersonal communication and multitasking abilities.
Overview
1
1
year of professional experience
2008
2008
years of post-secondary education
Work History
Department Manager
Jewel osco
Chicago
01.2024 - 05.2025
- Managed daily operations and ensured smooth workflow in grocery department.
- Supervised staff, assigning tasks and monitoring performance for efficiency.
- Collaborated with teams to maintain inventory levels and product displays.
- Resolved customer inquiries and complaints to enhance satisfaction.
- Coordinated promotional events and ensured proper product placement.
- Maintained compliance with health and safety regulations throughout the department.
- Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
- Handled shift overstock, restocking, and inventory control.
- Coached and trained new staff members, providing guidance on department policies and procedures.
- Followed safety protocols and company processes and procedures.
- Collaborated with other departments to ensure smooth flow of operations across multiple teams.
- Performed opening and closing duties as part of management team and handled cash management.
- Ensured compliance with all safety regulations in the workplace.
Education
Saint Patrick Highschool
Chicago, IllinoisSkills
- Inventory management
- Staff supervision
- Customer service
- Promotional coordination
- Employee training
Timeline
Department Manager
Jewel osco
01.2024 - 05.2025
Saint Patrick Highschool