MICHAEL KRIGSHOLM

• Maintained a flawless driver rating for professionalism, vehicle cleanliness, and trip completion.
• Provided safe, efficient, and courteous transportation to passengers, ensuring a smooth and enjoyable experience.
• Consistently received positive feedback from riders for punctuality, friendliness, and excellent customer service.
• Ensured 100% trip completion rate by promptly accepting and fulfilling ride requests.
• Kept vehicle in immaculate condition, exceeding Lyft's cleanliness standards for passenger comfort.
• Navigated efficiently using GPS and real-time traffic updates to optimize routes and minimize delays.
• Assisted passengers with loading/unloading, including luggage and mobility needs, when necessary.
• Managed cash and digital transactions accurately while maintaining professional communication.
• Adapted to changing traffic patterns and road conditions to ensure timely drop-offs.

• Ranked in the top 1% of pickers, consistently exceeding speed and accuracy targets.
• Picked and packed high-volume customer orders with 100% accuracy, ensuring timely fulfillment.
• Used handheld scanners and warehouse management systems to track inventory and streamline operations.
• Thrived in a fast-paced, physically demanding environment, meeting and surpassing company productivity goals.
• Assisted in optimizing warehouse workflow, reducing downtime, and improving efficiency.
• Maintained strict adherence to safety protocols and Amazon's operational procedures.
• Recognized for strong work ethic, reliability, and ability to perform under
• Used own personal vehicle to efficiently transport and deliver Amazon packages while maintaining on-time, damage-free deliveries.
• Maintained a flawless delivery record, consistently reducing time on routes through exceptional organization, prioritization, and quick decision-making.
• Maximized delivery efficiency by strategically sequencing stops and adjusting routes in real-time to minimize delays.
• Managed and organized hundreds of packages daily, ensuring seamless and accurate deliveries.
• Provided outstanding customer service, handling deliveries with professionalism and care.
• Used GPS and real-time traffic updates while leveraging route optimization techniques to shave time off deliveries.
• Covered vehicle maintenance and fuel costs while ensuring vehicle remained in top condition for safe and reliable transportation.
• Demonstrated problem-solving skills by adapting to unexpected route changes, traffic issues, and delivery challenges.

• Oversee activities directly related to ensuring a perfect product with fast and friendly service every time
• Observe, identify, resolve and review problem areas in stores' operation to meet set financial, moral and integrity goals
• Clearly communicate expectations to each employee and create fast and fun atmosphere to increase productivity and moral
• Identify individual employees' skills and mentor strengths and weaknesses to transform them into their best potential
• Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes
• Oversee food prep and make line to ensure staff is properly following company standards to decrease food waste and increase profit margins
• Direct activities in shop to promote limited time offers throughout the year as set by corporate
• Investigate and resolve complaints regarding food quality, service, or delivery times

Achievements

• Decreased delivery times by 30% in 6 months by using knowledge of routes and driver ability
• Increased sales by 60% in 6 months by facilitating speedy solutions for last minute catering requests
• Decreased overall food cost by 20% in 3 months by effective training and review of staff regarding purchasing, prepping and distributing ingredients per company guidelines

• Completed over 300 customer orders each day in warehouse setting.
• Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
• Transferred inventory to and from target destinations using forklifts and other transportation vehicles.
• Worked safely around moving machinery.
• Consistently lifted materials weighing as much as 75 pounds.

• Meet and exceed individual and property goals set by management.
• Overcome objections in order to rent storage spaces and sell products while meeting customers’ needs.
• Managed over 70 calls daily with calls varying from welcome to collection calls.
• Increased store metrics by 20% in occupancy, sales, insurance and customer satisfaction.
• Complete monthly property assurance reviews, including chemical inventories and ensuring MSDS labels are correct and present.

• Achieved top 10% of drivers due to highly rated trips and willingness to accept fares
• Safely transport clients on short notice to get from point A to B
• Established increased driver score derived from client feedback
• Deliver orders to customers on assigned routes
• Ability to calmly handle situations in unforeseen circumstances to ensure safety of all

• Managed 20 employees to achieve 10% increase in profit over previous years.
• Plan and direct activities such as sales promotions, coordinating with other department heads as required.
• Investigate and resolve complaints regarding food quality, service, or accommodations.
• Coordinate assignments of cooking personnel to ensure economical use of food.
• Completed on-time deliveries by choosing most efficient routes.

• Managed up to 10 employees to exceed sale goals set daily, monthly and quarterly
• Monitored compliance with health and fire regulations regarding food preparation and serving
• Performed food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.

• Work independently and follow established safety rules and regulations and maintain safe and clean environment.
• Smooth surfaces of articles to be painted, using sanding and buffing tools and equipment.
• Fit and fasten wallboard or drywall into position on wood or metal frameworks.
• Mix and spray or spread fertilizers, herbicides, or insecticides onto grass, shrubs, or trees.
• By career end, completed over 20 projects.

• Increased efficiency by 60% by memorizing policies and identifying patterns to increase productivity.
• Reviewed records for completeness, accuracy, and compliance with regulations.
• Processed and prepared business or government forms.
• Performed digital data entry services regarding employee information and accounting.
• Communicated with customers, employees and superiors to answer questions, disseminate or explain information and address complaints.