Summary
Overview
Work History
Education
Skills
Military Service
Timeline
CustomerServiceRepresentative
MICHAEL KNIGHTON

MICHAEL KNIGHTON

English Sales/Consultancy/Instruction
Rosh Ha'ayin

Summary

Mother-tongue English speaker/experienced professional seeking strong position with a company in which I can utilize and apply my qualifications and experiences for the purpose of advancing company productivity and growth.

Overview

21
21
years of professional experience
3
3
Languages
7
7
years of post-secondary education

Work History

Case Assessment Officer

Ellis and Burlington LTD
07.2017 - 12.2024
  • Specialized in the field of asset recovery in cases involving financial fraud, offering clients relevant and effective consultancy and legal services to achieve successful outcomes.
  • Worked collaboratively with relevant financial institutions such as banks, credit card companies, and authorized cryptocurrency payment systems to facilitate recovery solutions on behalf of clients.
  • Investigated qualified cases and identified key facts that resulted in a successful outcomes for clients.

Senior Account Manager (English)

Anyoption
11.2014 - 04.2017
  • Effectively managed/retained a sizable portfolio of existing client accounts, while achieving sales targets and building long-lasting relationships with clients.

Senior Sales Representative (English)

DSNR, Ltd./Raanana
01.2012 - 09.2014
  • Worked in a structured, fast-paced call center environment with a primary focus on outbound sales on an international market in the field of immigration to the United States.
  • Was quickly promoted to Senior Representative, and was tasked with enhancing team productivity and achieving designated sales targets.

Sales Executive and Customer Service Manager

Remoserv/Tel Aviv
03.2009 - 12.2011
  • Focus on furniture sales and customer service for an online US/Israeli company working with clients in the United States.
  • Worked consistently and effectively with MS applications such a MS Word, PowerPoint, Excel, and Outlook.

Teacher (K-6)

Duval County Public Schools
07.2003 - 01.2009


  • Licensed/Certified Teacher (Grade Levels K-6)
  • Duties included lesson plan construction/implementation, collaborative instruction, effective implementation of standards-based curriculum, classroom management, diagnostic assessment and remediation, as well as parental conferencing.
  • Writing coordinator for all grade levels.
  • Previously worked with Kaplan as an official Essay Scorer of standardized Writing tests for the state.

Education

Master of Arts (M.Ed) - Curriculum And Technology (Education)

University of Phoenix
Florida
01.2006 - 12.2007

Master of Arts (M.Ed) - Administration And Supervision (Education)

University of Phoenix
Florida
01.2004 - 12.2005

Bachelor of Arts - Elementary Education

St. Leo University
Jacksonville, Florida (US)
12.1999 - 06.2003

Skills

* Strong background in Sales

Military Service

01/01/1993, 12/31/1998, United States Air Force, K-9 Patrolman, 60th Security Forces Squadron, Travis AFB, California, USA

Timeline

Case Assessment Officer

Ellis and Burlington LTD
07.2017 - 12.2024

Senior Account Manager (English)

Anyoption
11.2014 - 04.2017

Senior Sales Representative (English)

DSNR, Ltd./Raanana
01.2012 - 09.2014

Sales Executive and Customer Service Manager

Remoserv/Tel Aviv
03.2009 - 12.2011

Master of Arts (M.Ed) - Curriculum And Technology (Education)

University of Phoenix
01.2006 - 12.2007

Master of Arts (M.Ed) - Administration And Supervision (Education)

University of Phoenix
01.2004 - 12.2005

Teacher (K-6)

Duval County Public Schools
07.2003 - 01.2009

Bachelor of Arts - Elementary Education

St. Leo University
12.1999 - 06.2003

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MICHAEL KNIGHTONEnglish Sales/Consultancy/Instruction