Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

MICHAEL KALAS

Channahon

Summary

Experienced, personable, and dedicated logistics professional with proven expertise at Uber Freight in optimizing freight movement and enhancing service quality. Skilled in shipment tracking and effective communication, I excel in team leadership and problem-solving, consistently achieving on-time pickup and delivery, while still achieving cost-effective solutions. Committed to driving operational success.

Overview

9
9
years of professional experience

Work History

Customer Support Specialist

Uber Freight
Tinley Park
12.2021 - Current
  • Managed scheduling and dispatching of freight movement across multiple routes.
  • Coordinated pickup times with shippers and carriers according to customer specifications.
  • Monitored and tracked shipments from origin to destination to ensure on-time arrival.
  • Developed relationships with carriers to enhance service quality and reliability.
  • Negotiated contracts with carriers to secure competitive pricing while ensuring quality service levels were met.

Warehouse Assistant

Midwest Innovative Products
Joliet
08.2019 - 12.2021
  • Overseeing, processing, and completing many parcel orders daily.
  • Assisted in the bill of lading process for incoming and outgoing shipments.
  • Entered data for weekly material, product, and packaging shipments.
  • Effectively lead the warehouse crew by assigning tasks for daily operations.
  • Managed inventory levels and conducted regular stock assessments.

Bartender

Arrowhead Ales
New Lenox
05.2018 - 09.2019
  • Maintained excellent customer service etiquette under high-pressure conditions.
  • I multitasked customer orders and bar sanitation daily.
  • Maintained stock and ordered inventory.
  • Assisted managers with staff scheduling.
  • Performed opening and closing duties including restocking supplies.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.

Dock Clerk

Amazon
Romeoville
09.2016 - 01.2018
  • Tracked shipments leaving warehouse through company system.
  • Monitored dock activities to maintain safety and compliance standards.
  • Prepared bills of lading for each shipment, ensuring that all necessary information was included.
  • Maintain dock crew by allocating labor.
  • Communicated with internal and external suppliers.
  • Lead team meetings with managers to educate new staff.

Education

Associate’s - Arts and General Studies

Joliet Junior College
Joliet, IL
05.2019

Skills

  • Team leadership
  • Problem-solving ability
  • Time management skills
  • Effective communication
  • Collaborative engagement
  • Detail-oriented
  • Data entry
  • Shipment tracking

References

References available upon request.

Timeline

Customer Support Specialist

Uber Freight
12.2021 - Current

Warehouse Assistant

Midwest Innovative Products
08.2019 - 12.2021

Bartender

Arrowhead Ales
05.2018 - 09.2019

Dock Clerk

Amazon
09.2016 - 01.2018

Associate’s - Arts and General Studies

Joliet Junior College

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MICHAEL KALAS