Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Henderson

Beecher

Summary

Dynamic Process Operator at Ingredion with a strong work ethic and expertise in safety protocols. Proven track record in reducing downtime through preventive maintenance and effective troubleshooting. Skilled in process control and production logging, fostering teamwork and communication to enhance operational efficiency and ensure compliance with federal regulations.

Overview

16
16
years of professional experience

Work History

Process Operator

Ingredion
06.2020 - 07.2025
  • Contributed to a safe working environment by strictly adhering to safety guidelines and reporting potential hazards.
  • Utilized computer systems effectively to monitor processes and input critical data accurately and efficiently.
  • Maintained accurate records of production data, facilitating informed decision-making for management.
  • Observed all safety rules and regulations and encouraged others to do same, effectively reducing work-related injuries.
  • Assisted in troubleshooting equipment issues, minimizing disruptions to the production schedule.
  • Reduced downtime for maintenance by performing regular inspections and preventative measures.
  • Maintained compliance with health, safety, and environment practices.
  • Supported new employee training, ensuring proper understanding of company policies and procedures.
  • Reported to shift supervisor on production status, problems and deviations.

Lead Installer and Technician

GEM Gaming
05.2018 - 02.2020

Installed and repaired video poker machines

Executed company truck driving tasks, following R.O.R.

Performed daily checks to ensure truck safety.

Resolved operational malfunctions in machinery.

Elevated client satisfaction.

Install Technician

AT&T
09.2015 - 04.2018

Installed cable and internet service efficiently.

Operated company vehicle.

Ensured vehicle stock was organized and replenished as needed.

Displayed high level of motivation.

Adapted to both solo and team-based work environments.

Ensured compliance with safety regulations.

Managed customer interactions to ensure satisfaction.

Enhanced customer satisfaction through effective communication.

Shipping and Receiving Clerk

Menasha Packaging Company
09.2013 - 07.2015
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
  • Maximized warehouse space utilization by reorganizing storage areas according to product types, sizes, and turnover rates.
  • Streamlined receiving processes, ensuring proper documentation and prompt distribution of incoming goods to appropriate departments.
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Ensured workplace safety compliance through routine equipment checks, hazard assessments, and adherence to OSHA guidelines.
  • Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
  • Increased order accuracy with diligent verification of product SKUs, quantities, and destinations before shipment.
  • Enhanced warehouse organization by implementing a barcode tracking system for incoming shipments.
  • Conducted thorough audits of received merchandise against purchase orders to identify variances in quantity or quality quickly.
  • Mentored new team members on shipping and receiving protocols, fostering a collaborative work environment focused on achieving common objectives.
  • Minimized damaged goods by training team members on proper handling techniques during unloading and storage processes.
  • Implemented tracking system for outgoing shipments, enhancing customer satisfaction with transparent delivery updates.

School Bus Driver

Sunrise Southwest
10.2009 - 05.2013
  • Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
  • Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
  • Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
  • Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
  • Ensured proper bus equipment functionality through regular checks of lights, signals, mirrors, brakes, tires, and other essential components.
  • Complied with all relevant state and federal regulations regarding school transportation services, ensuring the safety and well-being of students at all times.
  • Obeyed federal, State and local traffic laws and regulations to enable safe transportation outcomes for participants.
  • Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
  • Demonstrated strict adherence to safety regulations and traffic laws to safeguard passengers.
  • Reported vehicle maintenance and repair issues to appropriate personnel for timely resolution.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Maintained State driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
  • Communicated information to parents to promote good communication and transparency.

Education

GED -

Morainne Valley College
Palos Heights, IL

Skills

  • Standard operating procedures
  • Process control
  • Equipment operation
  • Safety protocols and procedures
  • Preventive Maintenance
  • Safety procedures
  • Troubleshooting and repair
  • Control room operations
  • Production logging
  • Work order management
  • Federal regulation compliance
  • Production preparation
  • Teamwork and communication
  • Attention to detail
  • Strong work ethic
  • Teamwork and coordination
  • Worksite safety

Timeline

Process Operator

Ingredion
06.2020 - 07.2025

Lead Installer and Technician

GEM Gaming
05.2018 - 02.2020

Install Technician

AT&T
09.2015 - 04.2018

Shipping and Receiving Clerk

Menasha Packaging Company
09.2013 - 07.2015

School Bus Driver

Sunrise Southwest
10.2009 - 05.2013

GED -

Morainne Valley College
Michael Henderson