Michael Hall
Tolono
Summary
Motivated professional with extensive experience in customer service and food preparation. Skilled in cash handling and inventory management, contributing to a positive shopping environment and high customer satisfaction. Seeking to leverage skills to support operational excellence in a dynamic setting.
Overview
9
9
years of professional experience
1
1
Certification
Work History
General Merchandising Clerk
Meijer Stores Ltd
Urbana
06.2017 - 05.2026
- Guided customers with product inquiries and efficiently located items to enhance shopping experience.
- Organized merchandise displays to enhance customer shopping experience.
- Maintained cleanliness and safety standards in merchandise areas.
- Resolved customer complaints promptly, contributing to high satisfaction levels.
- Participated in training new clerks on merchandising procedures and policies.
- Trained new staff on merchandising practices and procedures, ensuring consistent service quality.
- Worked on cash register
- Stocked shelves, racks, and bins with new or transferred merchandise.
- Packed and unpacked items, checking breakables before stocking on shelves.
- Removed expired sales tag
- Assisted elderly customers to their car with groceries
- Informed customer of item restock times
- Assisted in helping lost children find their parents
- Assisted in garden center
- Assisted customers heavy purchases to their vehicle.
- Removed damage and unsellable goods from the floor.
Cafeteria Worker
Richland Community College
Decatur
09.2024 - 05.2025
- Prepared and served meals to students and staff daily.
- Ensured accurate meal preparation and delivery to customers.
- Operated cash register, processing transactions with accuracy and speed.
- Restocked food to be prepared for consumption.
- Delivered friendly customer service to improve dining experience for patrons.
Education
Associate of Arts - Hospitality
Richland Community College
Decatur, IL05-2026
High School Diploma -
Unity High School
Tolono, IL05-2018
Skills
- Inventory management
- Sales techniques
- Visual merchandising
- Cash handling
- Customer service
- Food preparation
- Team collaboration
- Safe serve Certified
Certification
- Safe serve certificate
- food handlers certificate
Timeline
Cafeteria Worker
Richland Community College
09.2024 - 05.2025
General Merchandising Clerk
Meijer Stores Ltd
06.2017 - 05.2026
Associate of Arts - Hospitality
Richland Community College
High School Diploma -
Unity High School