Michael Gandy
Wonder Lake
Summary
Detail oriented Investment Operations Associate, with 2-years of financial modeling, data analysis, investment analysis and execution, and client service. Leveraging strong analytical skills supporting financial and insurance operations to increase revenues and influence financial decision making. Quickly adapt to new technologies and make a meaningful impact on financial processes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Investment Operations Associate
Compass Financial Partners (Northwestern Mutual)
06.2022 - Current
- Review, collect, and interpret client financials by referencing balance sheets, case notes, and verbally attested information for 3-6 different clients per day
- Review and analyze pensions, stock grant statements, security performance, Social Security statements, and various types of insurance policy structures for 10-15 different clients per week
- Create comprehensive financial plans and insurance ledgers using complex and robust software on a daily basis
- Utilization of Salesforce database management for 500+ client households
- Draft detailed professional recap summaries for 5-10 financial planning meetings per day to deepen existing client relationships and help execute on outstanding tasks
- Service client investment accounts by executing trades, rebalancing portfolios, and assisting with the distribution of funds on a daily basis
- Collaborative with fellow team members on a weekly basis on projects to service clients, create and enhance processes, and service new opportunity pipeline
- Provide 1-2 weekly training boot for interns and new hires
Sales Associate/Shift Leader
Menards Inc
01.2016 - 05.2022
- Lead 6-7 team members by delegating responsibilities, provide training on department functions, and conduct product knowledge presentations
- Conduct inventory analysis on a daily basis
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction
- Maintain and foster 7 of the different vendor relationships
- Work with sales team members to collaboratively reach daily sales targets, consistently meeting or exceeding personal quotas
- Prepare shift summary reports for supervisor and communicated regularly on goals and progress.
- Merchandise planning by rearranging products in aisle and selecting new location for existing and new products on a weekly basis
- Field customer complaints and facilitate negotiations, resolving issues and reaching mutual conclusions
Education
Bachelor of Science - Business Administration & Finance
University Of Wisconsin Parkside
Kenosha, WI12.2022
Associate of Arts - Business Management
College of Lake County
Grayslake, IL05.2020
Skills
- Microsoft Office Suites
- Salesforce
- Analytic Reasoning
- Relationship Building
- Professional Writing
- Client Service
- Factual Research
- Critical Thinking
- Problem Solving
- Organization
Accomplishments
- Collaborated with planning team to transition 430 Individual financial plans into new proprietary financial software
- Obtained Life & Health Insurance License, SIE, Series 7, & Series 66 Licenses in 11-months
- Learned & mastered 20 different and complex software pertaining to financial planning, insurance, investment, and client data base management
Additional Information
- Professional Licenses , Life & Health Insurance SIE Series 7 Series 66 Achievements
Certification
· Life & Health Insurance License
· SIE License
· Series 7 License
· Series 66 License
Timeline
Investment Operations Associate
Compass Financial Partners (Northwestern Mutual)
06.2022 - Current
Sales Associate/Shift Leader
Menards Inc
01.2016 - 05.2022
Bachelor of Science - Business Administration & Finance
University Of Wisconsin Parkside
Associate of Arts - Business Management
College of Lake County
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