Accomplished professional with extensive experience in relationship development and marketing collaboration. Focused on leveraging strategic partnerships to boost brand awareness and drive business success.
Overview
14
14
years of professional experience
Work History
Business Development Manager
Norwegian Cruise Line
Miami
07.2023 - Current
Established strategic partnerships with travel agencies and corporate clients to expand market reach.
Collaborated with marketing teams to create promotional materials and campaigns.
Managed client accounts to enhance satisfaction and foster long-term engagement.
Attended industry events to network and promote brand visibility.
Coordinated with internal teams to ensure successful project execution and alignment with business goals.
Negotiated contracts with vendors, suppliers, partners, and customers.
Represented the company at industry conferences, networking events, and trade shows to build brand awareness.
Supported sales team members to drive growth and development.
Startegic Account Manager
Royal Caribbean International
Miami
10.2015 - 07.2023
Worked Onboard Royal Caribbean Ships from 1993-1996
Cultivated relationships with owners and agents at current accounts, driving account loyalty and retention.
Presented product updates and innovative travel solutions to clients, enhancing client engagement and satisfaction.
Work closely with Sales Director to analyze and develop opportunities within my territory.
Analyzed sales data in order to present monthly and quarterly business reviews with my accounts.
Managed large marketing funds to implement creative marketing strategies with travel partners, increasing visibility and sales.
Worked with other account managers as well as National Accounts handling HQ roll-up accounts to analyze and maximize opportunities.
Maintained complete knowledge of all Royal Caribbean International products, services, and brand representation.
Sales
Kirby Lester LLC
Lake Forest
03.2012 - 10.2015
Prepared product displays to promote sales initiatives.
Assisted in developing sales strategies to increase revenue.
Conducted outbound sales calls to potential customers.
Researched competitors' products, prices, and sales techniques.
Directed a team of inside sales managers, providing guidance on successful sales tactics.
Assisted in implementing sales ideas to improve margin.