Summary
Overview
Work History
Education
Skills
Timeline
Music Production/Performance
Generic

Michael Diaz

Chicago

Summary

Dependable and adaptable professional with 10+ years of experience in warehouse operations, inventory management, customer service, and event support. Proven ability to work efficiently in fast-paced environments while maintaining accuracy, quality, and strong attention to detail. Experienced in shipping and receiving, order fulfillment, quality assurance, inventory control, and supporting large-scale events. Recognized as a collaborative team player with strong communication skills, a willingness to learn and grow my skills, and a commitment to contributing to organizational success.

Overview

11
11
years of professional experience

Work History

Warehouse Technician

Leidos QTC Management
Wood Dale, IL
11.2024 - Current

• Fulfilled and prepared medical supply orders for shipment to healthcare clinics nationwide, ensuring accuracy and timely delivery.

• Coordinated logistics support for military events involving the Army, Navy, National Guard, and Coast Guard.

• Loaded and unloaded vehicles with medical equipment, supplies, and event materials while maintaining safety and inventory control standards.

• Performed routine inventory cycle counts to verify stock accuracy and support warehouse operations.

• Assembled medical kits for clinical orders and military events according to established specifications and quality requirements.

• Supported both Laboratory and Event Operations teams to ensure efficient preparation and distribution of materials.

• Conducted quality assurance inspections on medical kits, event supplies, totes, and outbound orders to maintain compliance and accuracy.

• Issued, received, and tracked inventory using Acumatica inventory management software.

• Organized inventory, medical kits, and event materials by expiration date to ensure proper stock rotation and regulatory compliance.

• Assisted in maintaining an organized warehouse environment while supporting daily logistics and fulfillment operations.

Associate

Bottom Lounge
Chicago, IL
04.2023 - Current

• Delivered food and beverages to guests in a fast-paced hospitality environment.

• Assisted customers by answering questions, providing directions, and ensuring a positive guest experience.

• Operated cash registers and processed customer transactions accurately.

• Managed coat check operations during concerts and private events.

• Supported wedding receptions and special events through venue setup, preparation, and breakdown.

• Arranged and removed tables, chairs, and furniture to meet event specifications.

• Assisted with food preparation and service for banquets, dinners, and private events.

• Maintained cleanliness and organization of dining areas, event spaces, and kitchen workstations.

• Performed dishwashing and sanitation duties in accordance with health and safety standards.

• Worked collaboratively with event, kitchen, and service staff to ensure smooth event operations.

Warehouse Associate

HS Wholesale / GW Trading
Bensenville, IL
03.2018 - 11.2024
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Wrapped pallets in shrink wrap prior to loading.
  • Completed customer orders each day.
  • Simplified shipping and receiving processes for improved workflow.
  • Prepared orders for shipment by systematically picking, packing and labeling merchandise.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Managed product staging to efficiently transfer items between receiving, storage and shipping locations.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Performed inventory control, such as counting and stocking merchandise.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Taken photos of company product for Marketing purposes.

Warehouse Associate

Peapod
Lake Zurich, IL
02.2017 - 02.2018
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
  • Lifted and slid packages weighing up to 50lbs pounds on conveyor belts to transport items.
  • Loaded and strapped shipments into place on trucks.
  • Worked in Colder areas of the Warehouse.
  • Fast Paced work.

Service Deli Clerk

Tony's Finers Foods
Chicago, IL
12.2015 - 12.2016
  • Offered product samples to customers, generating additional sales through taste-testing.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Stocked merchandise, clearly labeling items, and arranging according to size.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Ensure the stockroom is organized and orderly.
  • Recommending, slicing, weighing, and pricing meats and cheeses.

Education

High School Diploma -

Carl Schurz High School
Chicago

Skills

  • Detailed Oriented Work
  • Team Player
  • Critical Thinking/Problem Solving Skills
  • Communication Skills
  • Inventory Control/Maintenance
  • Shipping & Receiving
  • Wrapping & Boxing
  • Order Picking & Processing
  • Willing to Learn something new
  • Heavy lifting
  • Packaging and labeling
  • Quality control
  • Basic mathematics

Timeline

Warehouse Technician

Leidos QTC Management
11.2024 - Current

Associate

Bottom Lounge
04.2023 - Current

Warehouse Associate

HS Wholesale / GW Trading
03.2018 - 11.2024

Warehouse Associate

Peapod
02.2017 - 02.2018

Service Deli Clerk

Tony's Finers Foods
12.2015 - 12.2016

High School Diploma -

Carl Schurz High School

Music Production/Performance

For over 8 years, I have written, recorded, and performed original music with various groups, including live performances across multiple states. This experience has strengthened my ability to work collaboratively, adapt to different environments, manage responsibilities effectively, and stay committed to long-term goals.

Michael Diaz