Michael Corcoran
Westport Social
South Elgin
1
Certification
6
years of professional experience
Work History
Server Trainer
1 Year 6 Months- Trained new servers on POS procedures, menu knowledge, and guest service standards.
- Modeled efficient table service, order accuracy, and polished dining room etiquette.
- Monitored service flow and adjusted floor support to maintain consistent guest experience.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Mentored servers on communication, teamwork, and dependable performance under pressure.
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
Lead Server
2 Years 2 Months- Supervised server workflow to maintain smooth dining-room operations and timely guest service.
- Trained new staff on menu knowledge, service standards, and POS procedures.
- Coordinated floor assignments to balance sections and improve table coverage.
- Resolved guest concerns promptly while preserving positive dining experiences.
- Monitored order accuracy between kitchen and service staff to reduce delays.
- Managed high volume dining periods with effective time management and strong multitasking abilities.
Server Assistant
8 Months- Supported servers with timely food and beverage delivery during live events and private functions.
- Maintained clean dining and service areas by clearing tables, bussing items, and resetting guest spaces.
- Stocked service stations with glassware, silverware, condiments, and supplies to sustain smooth operations.
- Assisted guests with seating directions, order coordination, and responsive service during high-volume performances.
- Communicated clearly with front-of-house staff to relay special requests and ensure accurate service flow.
- Prepared dining areas before events by setting tables, organizing supplies, and verifying readiness standards.
Busser
1 Year- Cleared and reset tables quickly to maintain steady guest turnover in taproom and dining areas.
- Refilled water, condiments, and supplies to support smooth front-of-house service.
- Assisted servers by delivering food, removing dishware, and relaying guest needs.
- Sanitized tables, chairs, and high-touch surfaces to uphold cleanliness standards.
- Communicated promptly with team members to resolve guest requests and dining room needs.
Education
Bachelor of Science - Aviation Flight Science
Certified Flight Instructor
Skills
TEM: Threat and Error Management skills
CRM: Crew Resource Management
Exceptional communication
Strong leadership
Certification
- Private Pilot License ASEL
- Instrument Pilot License ASEL
- Commercial Pilot License ASEL
- Multi-engine Pilot License AMEL
- Certified Flight Instructor ASEL
Hours and Aircraft
Diamond DA-20 - 180.2 HRS
Piper Archer - 54.3 HRS
Piper Seminole - 21.2 HRS
Cessna 172M - 20.8 HRS
Total Time- 276.5 HRS
PIC time- 190.9 HRS
Timeline
Server Trainer
Westport Social
01.2025 - 07.2026Read More
Lead Server
The Wheelhouse Group
08.2022 - 10.2024Read More
Server Assistant
The Fox Theater
12.2021 - 08.2022Read More
Busser
Alter Brewing CO
08.2020 - 08.2021Read More
JA Aviation
Certified Flight Instructor
Read More
Saint Louis University
Bachelor of Science from Aviation Flight Science
Read More