Michael Christopher
Chicago
Summary
Sales associate with a strong track record in customer service and product promotion. Skilled in account management and fostering long-term client relationships. Focused on achieving high levels of customer satisfaction and improving overall business outcomes.
Overview
12
12
years of professional experience
Work History
Sales Associate
Lake Shore Beverage
Chicago
08.2021 - 08.2025
- Assisted customers with product selection and provided knowledgeable recommendations.
- Processed transactions efficiently using point-of-sale systems for accurate sales recording.
- Educated customers about new products and promotions to drive interest and sales.
- Addressed customer inquiries and resolved issues promptly, ensuring satisfaction and loyalty.
- Arranged merchandising displays to effectively capture customer attention and boost product visibility.
Bar Manager
Links Taproom
Chicago
04.2016 - 03.2020
- Managed daily bar operations and staff scheduling for smooth service.
- Oversaw inventory management, ensuring accurate stock levels and ordering supplies.
- Established strong relationships with local suppliers for quality beverage sourcing.
- Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
Operations Manager
Energy.me
Chicago
05.2013 - 02.2016
- Managed daily operations to ensure efficient workflow and service delivery.
- Collaborated with cross-functional teams to streamline project execution and communication.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
Education
Bachelor of Arts - Operations Management
Ball State University
Muncie, IN05-2013
Skills
- Point-of-sale systems expertise
- Inventory management proficiency
- B2B relationship management
- Time management excellence
- Conflict resolution
- Professional demeanor
Accomplishments
Top Salesman Award - Best in Class - Trimester 1, 2, and 3 of 2024
Timeline
Sales Associate
Lake Shore Beverage
08.2021 - 08.2025
Bar Manager
Links Taproom
04.2016 - 03.2020
Operations Manager
Energy.me
05.2013 - 02.2016
Bachelor of Arts - Operations Management
Ball State University