Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Chandler

Colona

Summary

Results-driven logistics professional with a strong background in team leadership and operational efficiency. Proven track record in problem-solving and meeting deadlines while maintaining safety standards. Committed to enhancing customer satisfaction through effective management practices.

Overview

28
28
years of professional experience

Work History

Owner/Operator Truck Driver

Chandlers Hotshot Hauling
Colona
11.2024 - Current
  • Operated vehicles for timely delivery of freight across various routes.
  • Managed cargo loading and unloading to ensure secure transport.
  • Maintained vehicle maintenance and inspection schedules for safety compliance.
  • Communicated with clients to coordinate pick-up and delivery times.
  • Adhered to traffic laws and regulations during all driving operations.
  • Resolved issues on the road to minimize delays in service delivery.
  • Operated commercial truck to transport goods and materials over long distances.
  • Developed positive relationships with customers by providing excellent customer service.
  • Maintained a log book of working hours, distance traveled, fuel consumption, and any problems encountered during the trip.
  • Loaded cargo securely using appropriate tools such as straps or blocks to ensure safe transportation.
  • Completed daily pre-trip inspection checklists for assigned vehicle.
  • Inspected vehicles for mechanical items and safety issues and performed preventative maintenance.
  • Inspected truck for defects and safe operating condition before, during and after trips.
  • Processed shipment documents neatly and efficiently for each load.
  • Obtained signatures needed to complete and process paperwork.
  • Worked well with dispatchers to communicate route and schedule changes.
  • Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
  • Performed regular inspections and completed vehicle repairs.

Sales Executive

A+ Roofing and Siding Co.
Bettendorf
07.2012 - 05.2023

Trained and mentored new sales team members on best practices.

  • Developed sales strategies to enhance customer engagement and retention.
  • Managed client relationships to ensure satisfaction and loyalty.
  • Conducted regular sales meetings to review performance and set goals.
  • Implemented CRM systems for tracking customer interactions effectively.
  • Resolved customer issues promptly by identifying solutions or referring them to other departments as needed.
  • Recruited, interviewed, hired, trained, coached, motivated, evaluated, and managed a team of sales personnel.
  • Participated in industry-related networking events and conferences.
  • Established goals for each member of the sales team and monitored their progress regularly.
  • Conducted safety inspections to identify hazards and ensure compliance with regulations.
  • Monitored workplace conditions to ensure a safe environment for all employees.
  • Provided guidance on personal protective equipment usage and maintenance requirements.
  • Facilitated safety meetings to discuss concerns, updates, and promote awareness among staff.
  • Conducted safety and hazard inspections of work sites.
  • Inspected equipment regularly to identify any potential safety issues.
  • Maintained records of all safety-related incidents and created reports detailing corrective actions taken.
  • Educated workers on the importance of wearing appropriate Personal Protective Equipment.
  • Supervised main work areas within company and removed debris to prevent accidents and mishaps.

Owner

Chandlers Home Improvement
Rock Island
03.2007 - 07.2012
  • Managed daily operations for home improvement projects and services.
  • Supervised a team of skilled workers to ensure quality workmanship.
  • Coordinated scheduling and logistics for multiple ongoing projects.
  • Developed and maintained relationships with suppliers for materials and tools.
  • Implemented safety protocols to ensure a secure work environment.
  • Trained new employees on best practices and company standards.
  • Handled customer inquiries, providing solutions for home improvement needs.
  • Maintained relationships with existing clients by providing superior customer service.
  • Managed daily operations of business, including hiring and training staff.
  • Ensured compliance with local, state, and federal regulations.
  • Identified new opportunities for growth, expansion, and diversification.
  • Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
  • Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
  • Developed policies and procedures for the organization.
  • Led startup and creation of operational procedures and workflow planning.
  • Collaborated with other owners on joint ventures and shared resources.
  • Managed sales presentations to promote product and brand benefits.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.

Tire Repair Technician

Blackhawk Tire
Rock Island
01.2001 - 01.2006
  • Educated customers on tire maintenance and safety practices.
  • Maintained cleanliness and organization of the work area consistently.
  • Collaborated with team members to streamline repair processes effectively.
  • Assisted in inventory management of tire supplies and equipment.
  • Followed safety protocols to ensure a safe work environment at all times.
  • Assessed and diagnosed customer needs for tires, services and other products, responded to questions and delivered superior service resulting in repeat business.
  • Educated customers about basic maintenance techniques for their car's tires such as regularly rotating them every 6 months.
  • Inspected tires for damage and wear using specialized tools.
  • Repaired punctures and leaks with precision and care.
  • Mounted and balanced tires on various vehicle types efficiently.
  • Spearheaded new shop safety procedures that virtually eliminated staff injuries and accelerated rate of tire service completions for customers.
  • Managed waste disposal processes by collecting used rubber from old tires that had been removed from vehicles.
  • Gained experience working with a wide range of tools such as impact wrenches, socket sets, pry bars, bead breakers.
  • Recorded all work performed in company software system along with notes regarding any additional services provided.

labor

Rodruck Builders
Bettendorf
04.1998 - 11.2000
  • Constructed wooden frames for residential and commercial structures with precision.
  • Installed wall panels, doors, and windows according to project specifications.
  • Operated hand and power tools safely to cut and shape materials.
  • Maintained a clean and organized worksite to promote safety standards.
  • Laid out floor joists in accordance with approved plans.
  • Measured and cut lumber to required size for framing walls, floors, and roofs.
  • Attached sheathing materials to exterior walls of buildings with nails or screws.
  • Erected rafters, studs, and other structural components.
  • Built scaffolding for access to higher elevations on the job site.

Education

High School Diploma -

Rock Island Highschool
Rock Island, IL
06-1997

VSI Institute

Firestone

GAF

Skills

  • Safety compliance
  • Route optimization
  • Team leadership
  • Problem resolution
  • Customer relationship management
  • Mechanical troubleshooting
  • Team motivation
  • Daily activity oversight
  • Deadline management
  • Conflict resolution
  • Strategic planning

Timeline

Owner/Operator Truck Driver

Chandlers Hotshot Hauling
11.2024 - Current

Sales Executive

A+ Roofing and Siding Co.
07.2012 - 05.2023

Owner

Chandlers Home Improvement
03.2007 - 07.2012

Tire Repair Technician

Blackhawk Tire
01.2001 - 01.2006

labor

Rodruck Builders
04.1998 - 11.2000

High School Diploma -

Rock Island Highschool

VSI Institute

Firestone

GAF
Michael Chandler